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Activation failure after Hard Drive Failure RRS feed

  • Question

  • I own an Aspire AS3810TG-944G50n
    About a month ago there is a major hard drive failure which resulted in all data loss (Validated windows)
    I sent it to acer for a friggin 3 month and they reinstalled it. then another failure in the next 48 hours

    After that i re-installed my w7 home premium and tried to validate it but get a validation error

    I used the key to re-activate my w7 for the 2nd time in the same laptop cos the previous hdd got replaced

    and what i get is validation error.

     

    I got the key from the stickers behind my laptop

    Question:

    Is there any way to reactivate my windows without any need of buying a new one?

    Friday, September 3, 2010 4:02 AM

Answers

  • COA keys must be activated by phone, try this.

    Activate by phone

     

    1. Type "slui 4" in the start menu search box, hit enter

    2. Select country or region

    3. Dial the number, DO NOT select any menu options, just wait and a person will pick up.

    4. activate by phone.

     

    • Marked as answer by Darin Smith MS Friday, September 3, 2010 6:36 PM
    Friday, September 3, 2010 2:12 PM

All replies

  • "Revirrim" wrote in message news:b79c779a-51f1-4713-885b-ee5e581d7047...

    I own an Aspire AS3810TG-944G50n
    About a month ago there is a major hard drive failure which resulted in all data loss (Validated windows)
    I sent it to acer for a friggin 3 month and they reinstalled it. then another failure in the next 48 hours

    After that i re-installed my w7 home premium and tried to validate it but get a validation error

    I used the key to re-activate my w7 for the 2nd time in the same laptop cos the previous hdd got replaced

    and what i get is validation error.

     

    I got the key from the stickers behind my laptop

    Question:

    Is there any way to reactivate my windows without any need of buying a new one?

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, September 3, 2010 8:16 AM
    Moderator
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-YFW4X-MKDKK-TCCVC
    Windows Product Key Hash: T20bkxbzr8XIbRL+8jISwmscn6E=
    Windows Product ID: 00359-OEM-9738861-12895
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {400CE318-C238-4C89-AF7A-8C22745570A0}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100226-1909
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: D:\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{400CE318-C238-4C89-AF7A-8C22745570A0}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-TCCVC</PKey><PID>00359-OEM-9738861-12895</PID><PIDType>8</PIDType><SID>S-1-5-21-4034804016-3784707624-3696752960</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire 3810T</Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V1.17</Version><SMBIOSVersion major="2" minor="6"/><Date>20091021000000.000000+000</Date></BIOS><HWID>EFB83607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SE Asia Standard Time(GMT+07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 6a7d5d8a-92af-4e6a-af4b-8fddaec800e5
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00194-388-612895-02-1041-7600.0000-2472010
    Installation ID: 007230985013028501835235368954117014814423127822662652
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: TCCVC
    License Status: Initial grace period
    Time remaining: 36840 minute(s) (25 day(s))
    Remaining Windows rearm count: 2
    Trusted time: 9/4/2010 6:53:41 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 9:4:2010 10:50
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAEAAgABAAEAAQACAAAAAwABAAEA6GHoUDmV6Ih6f1zlTFiN75qIhLBml74kDtpGyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            ACRSYS        ACRPRDCT
      FACP            ACRSYS        ACRPRDCT
      HPET            ACRSYS        ACRPRDCT
      BOOT            ACRSYS        ACRPRDCT
      MCFG            ACRSYS        ACRPRDCT
      DMAR                          
      ASF!            ACRSYS        ACRPRDCT
      SLIC            ACRSYS        ACRPRDCT
      SSDT            ACRSYS        ACRPRDCT
      SSDT            ACRSYS        ACRPRDCT
      SSDT            ACRSYS        ACRPRDCT
      SSDT            ACRSYS        ACRPRDCT


    Friday, September 3, 2010 11:55 AM
  • COA keys must be activated by phone, try this.

    Activate by phone

     

    1. Type "slui 4" in the start menu search box, hit enter

    2. Select country or region

    3. Dial the number, DO NOT select any menu options, just wait and a person will pick up.

    4. activate by phone.

     

    • Marked as answer by Darin Smith MS Friday, September 3, 2010 6:36 PM
    Friday, September 3, 2010 2:12 PM
  • The nearest one for the activation is in singapore while im in indo... might have some problem with the roaming fee
    Monday, September 6, 2010 2:17 AM