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Access Entitlement Channel entity from workflow RRS feed

  • Question

  • Hi,

    I'm trying to build a workflow that runs on case creation and checks if the entitlement against which the case has been logged has a telephone entitlement channel record associated with it however I can't see how to access the entitlement channel from a workflow. Can anyone advise how to do this?

    Thanks.

    Thursday, June 26, 2014 9:40 AM