If you're referring to the OneCare Safety Scanner, that utility is supported here:
http://boards.msn.com/safetyboards/forum.aspx?ForumID=13
Operating System? 32/64 bits? Error code(s)?
Did you follow the "Prepare
your Computer" instructions in the Safety Scanner's Help Table of Contents? Enabling ActiveX and JavaScript are necessary for the Scanner to function correctly.
Regards, Dave