Contact Owner Not available for updating in a workflow RRS feed

  • Question

  • I've created an on-demand workflow - if contacts owner does not equal the parent account owner - update contact owner to account owner. However in the update record step the contact owner field is grayed out. I know that on-demand workflows use the security rights of the workflow owner so this shouldnt be the issue as I have rights to change contact ownership. There are no scripts running on contact owner and the field is not listed as read only.


    Thursday, October 30, 2014 3:51 PM


  • Hi,

    if you want to change the owner, then use assign function, not update.


    • Proposed as answer by Guido PreiteMVP Thursday, October 30, 2014 4:27 PM
    • Marked as answer by Nicole_CRM Thursday, October 30, 2014 5:32 PM
    Thursday, October 30, 2014 4:02 PM