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Installed XP on an XP Professional Licensed Machine - No Source Files from OEM RRS feed

  • Question

  • I am working on a friend's computer that he bought with his business.  The machine was corrupted with multiple trojans and viruses so I installed XP from my disks from my personal machines at home,  but didn't realize he has a XP Pro Genuine sticker.  The original disks are not available since the machine was sold to 2 other owners before he bought the station.  Is there any way to get XP Pro source disks since I have a valid XP Pro license key ... F68TM-xxxxx-8G3MW-xxx-h2qhb ... I have no clue who the OEM is.  Here is the output from WGA scan ...

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Validation Code: 1

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-GD6GR-K6DP3-4C8MT
    Windows Product Key Hash: s2kt66ZJWfV4nS1wFD5F9bxTSDw=
    Windows Product ID: 76477-OEM-2111907-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010300.3.0.hom
    ID: {FC7E5AA3-9CFB-4390-8475-7106D2F364BC}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: D:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{FC7E5AA3-9CFB-4390-8475-7106D2F364BC}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-4C8MT</PKey><PID>76477-OEM-2111907-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-1547161642-1482476501-725345543</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>D915PGN_</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>CY91510A.86A.0040.2006.0926.1010</Version><SMBIOSVersion major="2" minor="3"/><Date>20060926000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>8B873FFF0184407D</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1B8B0:GENUINE C&C INC
    Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell System

    OEM Activation 2.0 Data-->
    N/A

    Thanks for any help you can provide! 
    Lcubed123104

    • Moved by Carey FrischMVP, Editor Friday, October 16, 2009 6:36 PM Moved to relevant category (From:Windows Vista Validation Issues (Windows Vista))
    Friday, October 16, 2009 6:04 PM

Answers

  • It appears you installed Windows XP Home Edition using a Dell Windows XP Home Edition Reinstallation CD.  This installation cannot be activated since the Dell OEM Windows XP Home Edition license is tied to a Dell motherboard BIOS.  In order to correct your issue, you'll need to obtain a Windows XP Professional installation CD and perform a "clean install".  Try the following: How to Replacing Missing Microsoft Software

    This website is to be used by End Users to acquire replacement media in the event that Microsoft software CD(s) originally purchased through a System Builder is defective, damaged on receipt or during installation, or misplaced.


    Carey Frisch
    Friday, October 16, 2009 6:29 PM
    Moderator