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Cannot Connect To CRM RRS feed

  • Question

  • After an IIS Admin failure on our Server 2003, and after re-installing IIS Admin, we cannot connect to Microsoft CRM 3.0 via Outlook Client or Internet Explorer. When checking on CRM Deployment Wizard on the Server, it states that it 'cannot connect'.

     

    Can anybody please help?

     

    Thanks

    Gemma

    Tuesday, June 10, 2008 8:38 AM

Answers

  • Is your crm URL http://url or http://url:5555?  If it does not include the 5555, the default web site is your CRM web site.  If you installed CRM to run on port 80 (the default web site), it uses the default web site.

     

     

     

    Friday, June 13, 2008 10:38 AM
    Moderator

All replies

  • Go into IIS Manager, and make sure that the CRM web site is running.  Frequently if you have an IIS failure, the web sites will be stopped.  You can right click on them and choose to start them.

    Tuesday, June 10, 2008 11:10 AM
    Moderator
  • Thank you for your reply...

    In the IIS Manager, under Web Sites, we have a 'Defualt Web Site' and a 'Microsoft sharepoint Administration'. Both of these are running. I cannot see anything referring to CRM?

     

    Tuesday, June 10, 2008 3:16 PM
  • go to CRM server under IIS there must be a Deaful Website for "CRM 3.0 or 4.0" if not the u have to reinstall/repair CRM and IIS!

     

     

     

    Thursday, June 12, 2008 12:57 PM
  •  

    There is called 'Default Web Site' but this does not mention anything about CRM on it. Do you mean reinstall CRM again? We can access the deployment manager on the Server but this just says 'Cannot Connect'.

    We had already tried reinstalling IIS.

     

    Anymore help would be appreciated.

    Friday, June 13, 2008 9:18 AM
  • Is your crm URL http://url or http://url:5555?  If it does not include the 5555, the default web site is your CRM web site.  If you installed CRM to run on port 80 (the default web site), it uses the default web site.

     

     

     

    Friday, June 13, 2008 10:38 AM
    Moderator