Error in webform on Create salesorder RRS feed

  • Question

  • Hi,

    I made a webform where user can enter their personal information (for entity contact), their business information (for entity account), and where users can select an opportunity. When clicking a button, a salesorder should be created, but I get an error.

    This is the error:

    Message: Server was unable to process request.
    Detailed information: 
    -Errorcode: 0x80040216 (An unexpected error occurred.)
    -Description: An unexpected error occurred.


    Is a 'salesorder' some special entity that needs special treatment? I have no problem creating other entities, but with salesorder I get this error.


    Any help is much appreciated!

    Best regards, Leonard

    Wednesday, February 9, 2011 10:32 AM


All replies

  • Try to handle SoapException and check Detail.InnerText property - this will give you detailed description of the error.

    Microsoft CRM Freelancer

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    Wednesday, February 9, 2011 10:39 AM
  • Thanks Andriy for quick replay. Detail.InnerText isn't a helpful message:
      An unexpected error occurred.

    I tried creating a salesorder without any attributes, this resulted in an unexpected error (0x80040216).

    In CRM I saw that there are several mandatory attributes. I tried to create a salesorder with these attributes (name, customerid, pricelevelid, ispricelocked, transactioncurrencyid and ownerid), but then again: an unexpected error (0x80040216).

    Wednesday, February 9, 2011 11:09 AM
  • This is very strange... I tried to reproduce your situation and following code created sales order for me:

    salesorder so = new salesorder();
    so.customerid = new Customer("account", new Guid("26C7A5F8-AD02-DE11-83DE-0003FFE51F61"));
    Guid id = crmservice.Create(so);

    Microsoft CRM Freelancer

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    Wednesday, February 9, 2011 11:51 AM
  • Dooooh!

    I tried to add a customer as a lookup property instead of a custom property. Changed it to custom property and now it's working fine!

    Thanks for your help Andriy!

    Wednesday, February 9, 2011 12:49 PM
  • Hey Leonard4p

    IS this for CRM 2011 and IFD?

    If so, how did you get ur webform to work with IFD. I keep getting a, The provide URi did not return any service end points!


    Van Tay Le
    Tuesday, April 26, 2011 2:21 PM