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Ultimate Vista BONUS PACK RRS feed

  • Question

  • Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: 0x1
    Windows Product Key: *****-*****-F7J3J-KH6DG-92RP7
    Windows Product Key Hash: 9kaLsYBZCsD/rQ26/ChJKIwTbSE=
    Windows Product ID: 89578-OEM-7318097-78538
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: ec7204d4-94e5-4158-aac8-af721bb3492e
    Is Admin: No
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002_025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>ec7204d4-94e5-4158-aac8-af721bb3492e</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><PKey>*****-*****-*****-*****-92RP7</PKey><PID>89578-OEM-7318097-78538</PID><PIDType>3</PIDType><SID>S-1-5-21-3805878902-3691682672-2523267699</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv2000 (RG404UA#ABA)</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.20</Version><SMBIOSVersion major="2" minor="4"/><Date>20061201000000.000000+000</Date></BIOS><HWID>3A333507018400EE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>566E2E101065F0C</Val><Hash>r1JPErX3AuZtWPIzaIsEQRJPWJI=</Hash><Pid>81602-902-8827343-68951</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Wednesday, May 2, 2007 1:18 AM

Answers

  • Dear torreschrist,

    Thank you for your interest in the Buy Local program. My log is showing a redemption attempt for the Microsoft Office offer for which you are not eligible as you apparently purchase a retail version. I do not see in my log that you attempted to redeem a Vista offer. Can you please try redeeming the Vista offer?

     

    Thank you,

    Jenifer

     

     

    Thursday, May 3, 2007 6:41 PM