Cannot type product key when updating non-genuine xp RRS feed

  • Question

  • When trying to type the product key from a genuine version of XP the 4th number in the first set of 5 will not appear.   It appears that only some of the keyboard keys will work at that point.  All the rest of the 25 numbers appear 

    Tuesday, November 6, 2007 9:59 PM


  • Cyam,


    Please try using a different keyboard. You may have a problem with the keyboard and/or that one particular number. Is your computer a commerically built system or custom built computer? If it is commercially built please call the technical support section and see if your still under warantee. 


    Stephen Holm, MS

    Tuesday, November 6, 2007 10:40 PM