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Problem: voice call first, then video? RRS feed

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    My manager is having this problem with the OCS Communicator.  When he tries to start a video call (or if someone tries to contact him with a video call), when the other party picks up, the call disconnects immediately.  However, if we connect through a "voice" call  through Communicator, and then click the Video button to turn it into a video call, we are able to connect.  He is the only one having this issue.  Has anyone else seen this?  Thanks.
    Thursday, June 21, 2007 9:55 PM

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    Due to the lack of response this thread has been closed. Please start a new thread if you have a similar issue.

     

    Friday, July 27, 2007 6:06 PM

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    I haven't seen this before, but since it is just the one user, have you tried reinstalling Communicator? Run the Audio/Video tuning wizard?
    Wednesday, June 27, 2007 5:30 PM
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    Can you let us know the status of your issue?
    Friday, July 13, 2007 9:31 PM
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    Due to the lack of response this thread has been closed. Please start a new thread if you have a similar issue.

     

    Friday, July 27, 2007 6:06 PM