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Windows 7 suddenly not genuine after performing one-key recovery on a Lenovo laptop RRS feed

  • Question

  • I have been using Lenovo Y460 laptop with pre-installed Windows 7 Home Premium(64-bit) for the past 15 months. Two months ago, I performed "one-key recovery" provided by Lenovo to restore the laptop to its original state. It worked without any problems for the next one month, but after that, I am getting "Windows is not genuine" messages till this day.

    Any help appreciated.

    MGAdiag readout:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
    Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
    Windows Product ID: 00359-OEM-8992687-00249
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {91740084-EAE1-43FB-9AA9-A3B4B5A57A90}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{91740084-EAE1-43FB-9AA9-A3B4B5A57A90}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJQKD</PKey><PID>00359-OEM-8992687-00249</PID><PIDType>2</PIDType><SID>S-1-5-21-3382598524-2932047249-366955569</SID><SYSTEM><Manufacturer>LENOVO                          </Manufacturer><Model>IdeaPad Y460    </Model></SYSTEM><BIOS><Manufacturer>LENOVO    </Manufacturer><Version>27CN46WW  </Version><SMBIOSVersion major="2" minor="6"/><Date>20100312000000.000000+000</Date></BIOS><HWID>93553307018400FC</HWID><UserLCID>4009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800249-02-1033-7600.0000-1352010
    Installation ID: 006696794552179292763942465226872970071264656574827651
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: FJQKD
    License Status: Notification
    Notification Reason: 0xC004F058.
    Remaining Windows rearm count: 3
    Trusted time: 06-10-2012 15:18:42

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 10:2:2012 10:43
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAIAAAACAAAAAgABAAEA6GGEeTaG2Bq86WBPhApiPTyhlhsgKVxd

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no Windows marker
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            LENOVO        CB-01   
      FACP            LENOVO        CB-01   
      HPET            LENOVO        CB-01   
      BOOT            LENOVO        CB-01   
      MCFG            LENOVO        CB-01   
      SLIC            LENOVO        CB-01   
      SSDT            AmdRef        AmdTabl
      SSDT            AmdRef        AmdTabl

    Saturday, October 6, 2012 10:04 AM

Answers

  • The BIOS appears to have lost its SLIC table - and so Windows  cannot use the OEM_SLP Key for self-activation.

    You will need to change teh Product Key to the one on your COA sticker, using the Change Product Key link at teh bottom of the System properties page - you may need to activate by phone


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    • Marked as answer by Ph3N0M4321 Saturday, October 6, 2012 1:42 PM
    Saturday, October 6, 2012 10:50 AM
    Moderator

All replies

  • The BIOS appears to have lost its SLIC table - and so Windows  cannot use the OEM_SLP Key for self-activation.

    You will need to change teh Product Key to the one on your COA sticker, using the Change Product Key link at teh bottom of the System properties page - you may need to activate by phone


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    • Marked as answer by Ph3N0M4321 Saturday, October 6, 2012 1:42 PM
    Saturday, October 6, 2012 10:50 AM
    Moderator
  • Thank you very much. Solved the problem immediately.
    Saturday, October 6, 2012 1:43 PM
  • Glad to hear it - good luck!

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Saturday, October 6, 2012 2:59 PM
    Moderator