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I recently renewed my OneCare account. At that time I also signed up for Windows Live applications. After rebooting I discovered that all my documents, pictures, music etc. were missing. I cannot recover them at all. Any one run into this problem before?

Sunday, May 3, 2009 2:58 AM

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I've never seen this as related to One Care. It could be caused by a corrupt user profile but I would contact support before taking any action. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh
- Marked as answer by Stephen BootsMVP, Moderator Monday, May 4, 2009 12:59 AM
Sunday, May 3, 2009 2:07 PM

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I've never seen this as related to One Care. It could be caused by a corrupt user profile but I would contact support before taking any action. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh
- Marked as answer by Stephen BootsMVP, Moderator Monday, May 4, 2009 12:59 AM
Sunday, May 3, 2009 2:07 PM

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This article may help:
http://support.microsoft.com/kb/555473

Sometimes, simply rebooting the PC a second time will resolve the issue, too.
-steve
Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator

Monday, May 4, 2009 1:00 AM

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