Windows 7 home premium 64, change product key issue RRS feed

  • Question

  • I have a Toshiba L655 laptop. I had the Windows 7 home premium 64 version and it was the original one came with the laptop. I had to format my laptop and install a new windows but my repair  disk was damaged so i couldn't use it. I used a non genuine version of windows ( but it's the same as the one I have to product key of at the sticker on my laptop/ Windows 7 home premium 64). after I finished the windows set up I am trying to put the key I have but I can't find the option  change it when I do right click on my computer> properties.

    I also tried through the CMD as administrator with the Slmgr.vbs -ibk command but I have the error massage that it's not internal or external recognized comand

    I tried with the slmgr.vbs /upk and i have the same error

    I tired with the slui.exe 3 but i have access denied massage.

    Diagnostic Report (1.9.0027.0):
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-4F8HK-M4P73-W8DQG
    Windows Product Key Hash: Xs1iQgVeo0C+sObJxS7eu+FuBPQ=
    Windows Product ID: 00359-OEM-8992687-00057
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {20BD0AAA-E6FF-40FF-A302-707A75C7FE44}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130318-1533
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Allowed
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{20BD0AAA-E6FF-40FF-A302-707A75C7FE44}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-W8DQG</PKey><PID>00359-OEM-8992687-00057</PID><PIDType>2</PIDType><SID>S-1-5-21-541334663-3661118640-1399911425</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L655</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>2.80</Version><SMBIOSVersion major="2" minor="6"/><Date>20120703000000.000000+000</Date></BIOS><HWID>8D113F07018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSQCI</OEMID><OEMTableID>TOSQCI00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Not Registered - 0x80070005
    HealthStatus Bitmask Output:

    HWID Data-->

    OEM Activation 1.0 Data-->

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      WDAT INTEL Calpella
      ASPT INTEL Calpella
      SSDT PmRef CpuPm

    Thursday, April 25, 2013 10:02 PM


All replies

  • you have an activation exploit called RemoveWat installed. you will have to remove it:

    download watfix

    unceheck the download manager, unzip it and run it


    • Marked as answer by Firas.alai Thursday, April 25, 2013 11:31 PM
    Thursday, April 25, 2013 10:09 PM
  • I downloaded the watfix, run it and rebooted.

    Now I have the windows genuine sign. but I still don;t have the option to replace the exciting key with my old one. do I have to do it through CMD??

    Thursday, April 25, 2013 10:56 PM
  • I changes the key to my old one throgh the CMD, thank you , problem solved.
    • Marked as answer by Firas.alai Thursday, April 25, 2013 11:32 PM
    Thursday, April 25, 2013 11:31 PM
  • please post a new diagnostic for verification
    Friday, April 26, 2013 1:16 AM