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Numerous activation problems RRS feed

  • Question

  • I have been using Vista Premium for over a month and it has never caused any problems until now.  Many things do not work.  I cannot access the control panel, as the windows automatically closes after 10 seconds.  My computer says my copy of Vista is not genuine, even though the Microsoft Genuine Advantage tool says it is.  If I try activating Vista online, I am returned with error code 0x80070426.

    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: 0x1
    Cached / Grace status: (N/A, hr = 0x80070426) / (N/A, hr = 0x80070426)
    Windows Product Key: *****-*****-RPH9K-7BJJ8-22RTR
    Windows Product Key Hash: KUHqeAhPUToDcUXkwI0OnTuC9S8=
    Windows Product ID: 89578-OEM-7304133-26627
    Windows Product ID Type: 3
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: {0D3417A4-9B13-4FCA-9D73-72BC16D8CEA9}(3)
    Is Admin: Yes
    Commit / Reboot / BRT: (N/A, hr = 0x80070426) / 0x0 / (N/A, hr = 0x80070426)
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.070627-1500
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 108 Invalid VLK
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2993-80070002_FCEE394C-438-80070005_025D1FF3-262-80070005_025D1FF3-170-80070005_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\Slsvc.exe
    File Mismatch: C:\Windows\system32\Slc.dll
    File Mismatch: C:\Windows\system32\drivers\Spsys.sys
    File Mismatch: C:\Windows\system32\Slcext.dll

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0D3417A4-9B13-4FCA-9D73-72BC16D8CEA9}</UGUID><Version>1.7.0039.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-22RTR</PKey><PID>89578-OEM-7304133-26627</PID><PIDType>3</PIDType><SID>S-1-5-21-4172931046-4202855471-1835900578</SID><SYSTEM/><BIOS/><HWID>15303507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>163E3A2BBF63D86</Val><Hash>somsSnSLW4xp9n4Xs1SNL7ktr7E=</Hash><Pid>89388-707-8315774-65604</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 


    Monday, August 6, 2007 8:06 PM

Answers

  •  

    Please try this: 

      Open an elevated command prompt (find Command Prompt in the start menu, right-click it and choose "Run as administrator") and type "net start slsvc" (and hit enter). 

      If you get the following message:

      "The Software Licensing service is starting.
        The Software Licensing service was started successfully."

      try validating again.  You can do that by clicking "Validate Windows" here: http://www.microsoft.com/genuine/

      If you get a different message please run a disk check and then run (no quotes) "sfc /scannow" in an elevated Command Prompt.  And then try validating again.

      Thank you!

     

     

    Also, where did you get your copy of Office? It is currently using a key-generated volume-license which was never issued by Microsoft. Can you go to www.microsoft.com/genuine and click Validate Office and let me know the results?

     

    -phil

    Tuesday, August 7, 2007 11:14 PM

All replies

  •  

    Please try this: 

      Open an elevated command prompt (find Command Prompt in the start menu, right-click it and choose "Run as administrator") and type "net start slsvc" (and hit enter). 

      If you get the following message:

      "The Software Licensing service is starting.
        The Software Licensing service was started successfully."

      try validating again.  You can do that by clicking "Validate Windows" here: http://www.microsoft.com/genuine/

      If you get a different message please run a disk check and then run (no quotes) "sfc /scannow" in an elevated Command Prompt.  And then try validating again.

      Thank you!

     

     

    Also, where did you get your copy of Office? It is currently using a key-generated volume-license which was never issued by Microsoft. Can you go to www.microsoft.com/genuine and click Validate Office and let me know the results?

     

    -phil

    Tuesday, August 7, 2007 11:14 PM
  • This is what I get when I try the net start slsvc.

     

    The Software Licensing service is starting.

    The Software Licensing service could not be started.

     

    A system error has occurred.

     

    System error 34 has occurred.

     

    The wrong diskette is in the drive.

    Insert *** (Volume Serial Number: ***) into drive ***.



    When I tried sfc/scannow, I got another error message.  I think I'm just going to reformat my computer.



    As for Word 07, I bought it off a friend, and it looked pretty legit to me...

    Wednesday, August 8, 2007 2:20 AM
  •  

    It looks like you're having a hardware driver conflict on your system. Do you have the latest hardware drivers for your hard-drive manufacturer? I would suggest going to their website to make sure you update to a Vista tested and approved driver-set.

     

    I would suggest removing your copy of Office 2007 that is nonGenuine or going to www.microsoft.com/genuine and clicking Validate Office to receive next steps before other issues occur.

     

    Thanks!

     

    -phil

    Wednesday, August 8, 2007 8:06 PM