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500 Internal server error. RRS feed

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    Windows XP Live Mesh "connector" works fine.

    Windows Vista Home Premium SP1 (LiveID username and password are correct)

    ---------------------------
    Live Mesh
    ---------------------------
    Unable to sign in to Live Mesh.

    Please make sure your user name and password are correct.



    Request to MOE failed with status code:

    500 Internal server error.
    ---------------------------
     

    Windows Vista (username is correct and password is specially INCORRECT)

    ---------------------------
    Live Mesh
    ---------------------------
    Unable to sign in to Live Mesh.

    Please make sure your user name and password are correct.



    Request to MOE failed with status code:

    401 Not authorized to access specified resource.

    *****
    Interesting, but errors are different.

    Thursday, October 30, 2008 10:23 PM

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    This is a known problem that we are now tracking multiple reports of; I will engage you via the support alias.  Thank you for sending your log files.

    Thanks,

    Tim
    Program Manager | Live Mesh
    Thursday, October 30, 2008 10:55 PM
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    I might have a workaround for you guys. I managed to fix the problem by deleting my temporary internet files and my cookies.

    Try that.

    Saturday, November 1, 2008 5:59 PM
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    Yes, that worked!  After deleting my temporary files & cookies, I am back in business!
    Saturday, November 1, 2008 11:27 PM
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    Thank you, guys!!!
     Good enought is to delete only cookies.
    Sunday, November 2, 2008 8:16 PM
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    Deleting the temporary files and cookies worked for me as well. Would you still like our log files Tim?
    Thursday, November 6, 2008 3:03 AM
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    Yep, deleting the cookies solved the problem for me also. Too back I now need to re-login on multiple web sites. I tired to find the specific cookie that caused the problem but due to lack of time I decided to go and delete all of them. At the end it may even be useful to remove all ADs servers cookies
    Sunday, November 9, 2008 3:22 PM
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    I found the exact cookie that caused the problem - the domain was login.live.com. After I deleted this, I no longer got the 500 Internal Server Error.

    - Oisin

    Sunday, November 9, 2008 6:00 PM
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    I found that deleting cookies need to take place from IE as well.  I  tried doing that with Firefox and nothing, deleting cookies in IE resolved it immediately.

    Sonny
    Sunday, November 9, 2008 6:33 PM
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    Noam and  Oisin... thanks for the tip on the login.live.com cookie.  I was having the same 500 error (as well as a 401 error when trying to synchronize a folder.  Deleting the cookie (for some reason I found two login.live.com cookies) worked just great.
    Norm
    Monday, November 10, 2008 9:48 PM