Sticker Activation Key Not Working

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  The Key in use here is the Default Key - which usually occurs when the system has been installed without entering any Key at the time.

  For which version and edition of Windows is the COA sticker valid?

  Assuming it's for Vista Home Premium, please try the following.....

   

  Recreate the Licensing Store with the correct data.

   

  1) Open an Internet Browser window.

  2) Type: %windir%\system32 into the browser address bar.

  3) Find the file CMD.exe

  4) Right-Click on CMD.exe and select 'Run as Administrator'

  5) Type: net stop slsvc (it may ask you if you are sure, select yes)

  6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing

  7) Type: rename tokens.dat tokens.bar

  8) Type: cd %windir%\system32

  9) Type: net start slsvc

  10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)

  11) Restart your computer twice. 

   

  You may be asked to enter your COA Key and/or Activate. – if asked for the Key, use the one on your COA sticker on the machine’s case (you may need to activate by telephone).  

   

  Once complete, run another MGADiag report and post back with the results.     

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Monday, October 29, 2012 4:46 PM

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  Thank you for your quick response. However, upon reaching step 10,
  
  "Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)"
  
  I recieve the following:
  

  C:\Windows\[...abbreviated for time purposes]>cscript slmgr.vbs -rilc
  Microsoft <R> Windows Script Host Version 5.7
  Copyright <C> Microsoft Corporation. All Rights Reserved.
  
  Input Error: Can not find script file "C:\Windows\[...abbreviated]\slmgr.vbs".
  
  I'm assuming this isn't part of the process you intended. Does this need attention or can I safely continue on to restarting the computer twice?
  

  Monday, October 29, 2012 5:06 PM
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  That sounds as if you missed out line 8, or got it wrong.

  try this one

  CD c:\Windows\System32

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Monday, October 29, 2012 5:19 PM

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  You were right, I missed line 8.
  
  I went through the last steps and restarted the computer successfully. Upon first restart, I attempted to activate with the key on my sticker which failed again (not sure if I should have waited until the second restart to try this?). I restarted the computer again, tried the key again, failed again. I then tried to activate over the phone, and I was simply told to bring up the activation dialogue and enter my key (which to my understanding is the same thing I've been doing, but I tried it anyway and it failed again). Have I made a wrong step?
  
  Here is another diagnostic after completing the process:
  
  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: N/A, hr = 0xc004f012
  Windows Product Key: *****-*****-XK376-TJ7T4-76PKF
  Windows Product Key Hash: 5QFdDDGgO8Pgmj93aZhOuZ69dH0=
  Windows Product ID: 89583-022-5000027-71698
  Windows Product ID Type: 5
  Windows License Type: Retail
  Windows OS version: 6.0.6002.2.00010300.2.0.003
  ID: {6093B874-C1FF-46BA-8CB1-491F9B0790BB}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000009
  Build lab: 6002.vistasp2_gdr.120824-0336
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Basic 2007 - 100 Genuine
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Users\owner\AppData\Local\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{6093B874-C1FF-46BA-8CB1-491F9B0790BB}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-76PKF</PKey><PID>89583-022-5000027-71698</PID><PIDType>5</PIDType><SID>S-1-5-21-763836295-965089498-3548056591</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite P500</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V1.60   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090526000000.000000+000</Date></BIOS><HWID>04323507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSQCI</OEMID><OEMTableID>TOSQCI00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0013-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Basic 2007</Name><Ver>12</Ver><Val>F5AF2AB230BDB0</Val><Hash>dGHu4N8qYNZJRlP7fCqSpFpQNPc=</Hash><Pid>89445-OEM-6472801-11357</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  Software licensing service version: 6.0.6002.18005
  
  Windows Activation Technologies-->
  N/A
  
  HWID Data-->
  HWID Hash Current: NgAAAAEAAgABAAEAAgACAAAAAwABAAEAonY8d2BUWgl6f3z5BivomfL0moiABdJ08tGsVkxY
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC PTLTD APIC  
    FACP T0SQCI TOSQCI00
    HPET TOSQCI TOSQCI00
    BOOT PTLTD $SBFTBL$
    MCFG TOSQCI TOSQCI00
    SLIC TOSQCI TOSQCI00
    SSDT SataRe SataAhci
    SSDT SataRe SataAhci
    SSDT SataRe SataAhci
    SSDT SataRe SataAhci
  
  
  

  • Edited by philblaine Monday, October 29, 2012 6:26 PM

  Monday, October 29, 2012 6:26 PM
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  The Key is still teh Defautl Key, which is why activation is failing.

  If the Key you are entering ends in 76PKF then you are entering the wrong one - probably one got through a Keyfinder utility. You MUST use the one from your COA sticker.

  If you did enter the COA sticker Key, then it's obviously not 'taken'

  Please open an Elevated Command Prompt and run the following command....

  DIR C:\Windows\System32 /AR /S

  How many files and folders are found?

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Monday, October 29, 2012 6:37 PM

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  (Just to clarify: I have been using the COA sticker Key.)
  
  Total Files Listed: 3 Files, 3 Directories
  

  Monday, October 29, 2012 7:12 PM
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  Fair enough - it's surprising the number of people who swear they are using the right key until you challenge them about it! :)

  The number of files found is pretty much as expected.

  What anti-virus products have ever been installed on this machine??  - Residuals from earlier ones get in the way in strange ways, sometimes.

  There's no real clues in the report, so we'll have to fall back on the standard checks for the moment

   

  Please run a full CHKDSK and SFC scan....

  Click on Start > All Programs > Accessories

  Right-click on the Command Prompt entry

  Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

   

   At the Command prompt, type

   CHKDSK C: /R

   and hit the Enter key.

   

   You will be told that the drive is locked,

   and the CHKDSK will run at he next boot - hit the Y key, and then reboot.

   The CHKDSK will take a few hours depending on the size  of the drive, so be patient!

   After the CHKDSK has run, Windows should boot normally  (possibly after a second auto-reboot) -

   

  then run the SFC.

   

   SFC -System File Checker - Instructions

  Click on Start > All Programs > Accessories

  Right-click on the Command Prompt entry

  Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

   At the Command prompt, type

   SFC /SCANNOW

   and hit the Enter key

   

   Wait for the scan to finish - make a note of any error messages - and then reboot.

   Copy the CBS.log file created to your desktop (you can't manipulate it directly) and then compress the copy and upload it to your SkyDrive (http://skydrive.live.com ) and post a link to it so that I can take a look.

   

  Post a new MGADiag report with details of any error messages encountered.     

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Monday, October 29, 2012 8:00 PM

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  That's not surprising at all, I imagine what I'm dealing with is something equally as trivial to you :)
  
  Thanks again for your help so far, I will be going through your last steps later as I will be busy for the rest of today. Will continue to bother you tomorrow. 

  Monday, October 29, 2012 8:15 PM
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  It's a lot harder to solve such problems in Vista than it is in Win7 :)

  No problem - bother away!

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  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Monday, October 29, 2012 8:27 PM

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  I've run the CHKDSK and I'm about to do the SFC. Just wondering, is that going to take quite awhile as well?

  Tuesday, October 30, 2012 2:02 PM
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  usually between 10 minutes and an hour, is all :)

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  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Tuesday, October 30, 2012 2:24 PM

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  Alright, so I ran the SFC. After completion it gave me the following message: 

  "Windows Resource Protection did not find any integrity violations."

  No log was created on my desktop, so I manually located it, though I'm not sure if that's what you're after.
  
  Here's the link to the log: http://sdrv.ms/UdVGXX

  And here's the latest diagnostic report:
  
  

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: N/A, hr = 0xc004f012
  Windows Product Key: *****-*****-XK376-TJ7T4-76PKF
  Windows Product Key Hash: 5QFdDDGgO8Pgmj93aZhOuZ69dH0=
  Windows Product ID: 89583-022-5000027-71698
  Windows Product ID Type: 5
  Windows License Type: Retail
  Windows OS version: 6.0.6002.2.00010300.2.0.003
  ID: {6093B874-C1FF-46BA-8CB1-491F9B0790BB}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000009
  Build lab: 6002.vistasp2_gdr.120824-0336
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Basic 2007 - 100 Genuine
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Users\owner\AppData\Local\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{6093B874-C1FF-46BA-8CB1-491F9B0790BB}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-76PKF</PKey><PID>89583-022-5000027-71698</PID><PIDType>5</PIDType><SID>S-1-5-21-763836295-965089498-3548056591</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite P500</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V1.60   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090526000000.000000+000</Date></BIOS><HWID>04323507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSQCI</OEMID><OEMTableID>TOSQCI00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0013-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Basic 2007</Name><Ver>12</Ver><Val>F5AF2AB230BDB0</Val><Hash>dGHu4N8qYNZJRlP7fCqSpFpQNPc=</Hash><Pid>89445-OEM-6472801-11357</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  Software licensing service version: 6.0.6002.18005
  
  Windows Activation Technologies-->
  N/A
  
  HWID Data-->
  HWID Hash Current: NgAAAAEAAgABAAEAAgACAAAAAwABAAEAonY8d2BUWgl6f3z5BivomfL0moiABdJ08tGsVkxY
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC PTLTD APIC  
    FACP T0SQCI TOSQCI00
    HPET TOSQCI TOSQCI00
    BOOT PTLTD $SBFTBL$
    MCFG TOSQCI TOSQCI00
    SLIC TOSQCI TOSQCI00
    SSDT SataRe SataAhci
    SSDT SataRe SataAhci
    SSDT SataRe SataAhci
    SSDT SataRe SataAhci
  
  

  
  

  Tuesday, October 30, 2012 4:53 PM
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  Still no clues :(

  Please run the CheckSUR tool from http://support.microsoft.com/kb/947821

  (you'll need to look in the details for Method 2)

   

  Then zip the CheckSUR.log and upload it to your public SkyDrive so I can take a look - post
  a link in your reply.

   

  The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on
  how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.

  
  

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Tuesday, October 30, 2012 5:05 PM

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  You'll have to forgive my ignorance... I ran the tool, and again, no log appeared on my desktop. I tried searching for it but didn't find anything.

  Tuesday, October 30, 2012 6:07 PM
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  It should be here....

  C:\Windows\Logs\CBS\CheckSUR.log

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Tuesday, October 30, 2012 6:16 PM

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  And so it is ... thank you.
  
  http://sdrv.ms/Saxt4E

  Tuesday, October 30, 2012 6:28 PM
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  No clues there either :(

  Let's try something a little different...

  please open an Elevated Command Prompt and run the following command

  CSCRIPT C:\Windows\System32\slmgr.vbs /DLV

  post the results (you may also get a popup window - what does that say?)

    Here are some instructions to make life easier :)

  1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 

  2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 

  3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.     

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Tuesday, October 30, 2012 6:35 PM

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  I was wondering how to do that... would never have guessed that icon was clickable though. 
  
  Here you go:
  
  Microsoft Windows [Version 6.0.6002]
  Copyright (c) 2006 Microsoft Corporation.  All rights reserved.
  
  C:\Windows\system32>CSCRIPT C:\Windows\System32\slmgr.vbs /DLV
  Microsoft (R) Windows Script Host Version 5.7
  Copyright (C) Microsoft Corporation. All rights reserved.
  
  Software licensing service version: 6.0.6002.18005
  

  Tuesday, October 30, 2012 6:55 PM
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  ..and that's all?

  nothing more?

  OK - I'll see if I can duplicate that effect somehow - but it's going to take a while.

  If you've not heard from me by this time tomorrow, shout!!

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Tuesday, October 30, 2012 7:10 PM

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  Yes sir, that's all.
  
  Will do, thanks.

  Tuesday, October 30, 2012 8:01 PM
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  Please run the following commands in an Elevated Command Prompt

   

  REG QUERY HKCR\TypeLib\{565783C6-CB41-11D1-8B02-00600806D9B6} /S

  DIR C:\Windows\regtlibv12.exe /S

   

   

  Post the results

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Wednesday, October 31, 2012 3:15 PM

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  Here are the results:

  Microsoft Windows [Version 6.0.6002]
  

  Copyright (c) 2006 Microsoft Corporation.  All rights reserved.
  
  C:\Windows\system32>REG QUERY HKCR\TypeLib\{565783C6-CB41-11D1-8B02-00600806D9B6
  } /S
  
  HKEY_CLASSES_ROOT\TypeLib\{565783C6-CB41-11D1-8B02-00600806D9B6}\1.2
      (Default)    REG_SZ    Microsoft WMI Scripting V1.2 Library
  
  HKEY_CLASSES_ROOT\TypeLib\{565783C6-CB41-11D1-8B02-00600806D9B6}\1.2\0
  
  HKEY_CLASSES_ROOT\TypeLib\{565783C6-CB41-11D1-8B02-00600806D9B6}\1.2\0\win32
      (Default)    REG_EXPAND_SZ    %SystemRoot%\system32\wbem\wbemdisp.TLB
  
  HKEY_CLASSES_ROOT\TypeLib\{565783C6-CB41-11D1-8B02-00600806D9B6}\1.2\FLAGS
      (Default)    REG_SZ    0
  
  HKEY_CLASSES_ROOT\TypeLib\{565783C6-CB41-11D1-8B02-00600806D9B6}\1.2\HELPDIR
      (Default)    REG_EXPAND_SZ    %SystemRoot%\system32\wbem\
  
  
  C:\Windows\system32>DIR C:\Windows\regtlibv12.exe /S
   Volume in drive C has no label.
   Volume Serial Number is 161D-2723
  
   Directory of C:\Windows\Microsoft.NET\Framework\v4.0.30319
  
  03/18/2010  02:16 PM            58,192 regtlibv12.exe
                 1 File(s)         58,192 bytes
  
   Directory of C:\Windows\Microsoft.NET\Framework64\v4.0.30319
  
  03/18/2010  03:27 PM            65,360 regtlibv12.exe
                 1 File(s)         65,360 bytes
  

  Wednesday, October 31, 2012 8:25 PM
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  Any progress? Time to call it quits?

  Friday, November 2, 2012 2:10 PM
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  Sorry, Phil - it's been a chaotic couple of days!

  I haven't been able to duplicate the error, so probably the best thing would be for your to attempt a Repair Install....

  Download the SP1 Refresh for your language and edition from the links on these pages...

  Heidoc -Microsoft DR Download links

  The links are for downloads from the Digital River servers run for MS, so are about as safe as
  you can get :)

  (It would also help if I checked the version of the OS before posting! - sorry!!)

  Please use the instructions in teh following link instead.....

  http://www.vistax64.com/tutorials/88236-repair-install-vista.html

  Good luck with it!

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  
  

  • Edited by Noel D PatonModerator Friday, November 2, 2012 2:39 PM wrong OS!
  • Proposed as answer by Noel D PatonModerator Monday, November 5, 2012 1:26 PM
  • Marked as answer by Noel D PatonModerator Tuesday, November 13, 2012 11:39 AM

  Friday, November 2, 2012 2:35 PM

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  Hey no problem, I can relate.
  
  Thank you for all your help Noel. There are worse things in this life than not having a working Windows Vista Key.

  Friday, November 2, 2012 5:18 PM
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  Such as? (in less than 25 words, with full justification! <eg>)

  Although Vista was a major milestone for MS, it's my opinion that it was rushed to release - for good financial reasons but bad technical ones.

  If you have a machine designed for an OS, you have a right to expect that OS to work properly - through all the upgrades.

  Yes, there are a LOT of things that you can do to degrade performance (install Norton software, or other malware anongst them.... old grievances die hard!), but the basics should still work.

  Vista fails this test (and I complained about it in the Beta) - thankfully Win7 solved most of the problems, but you're left you in the lurch.

  Without a full SP2 download, or an acceptable slipstream, there are very few options for Vista users needing major repairs, apart from a full recovery/reinstall. Yes, we should all be taking backups/images, but for many that sort of option isn't either practical or possible, (and 'proving' such backups is a different story!), and Vista users appear to have been left high and dry by MS inthis respect, and reliant on third-party solutions....

  (time to sign off, or I'll go on all night!)

  Good luck - and I'll try and answers any specifics you may have :)

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  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Friday, November 2, 2012 10:55 PM

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