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Sticker Activation Key Not Working RRS feed

  • Question

  • Hi, I've tried to activate Windows Vista on a laptop I've been given with the key on the bottom sticker with no success. 

    Here is my diagnostic report.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-XK376-TJ7T4-76PKF
    Windows Product Key Hash: 5QFdDDGgO8Pgmj93aZhOuZ69dH0=
    Windows Product ID: 89583-022-5000027-71698
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {6093B874-C1FF-46BA-8CB1-491F9B0790BB}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6002.vistasp2_gdr.120824-0336
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Basic 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_70AFE6BE-656-80070057_E2AD56EA-815-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\owner\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{6093B874-C1FF-46BA-8CB1-491F9B0790BB}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-76PKF</PKey><PID>89583-022-5000027-71698</PID><PIDType>5</PIDType><SID>S-1-5-21-763836295-965089498-3548056591</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite P500</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V1.60   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090526000000.000000+000</Date></BIOS><HWID>04323507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSQCI</OEMID><OEMTableID>TOSQCI00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0013-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Basic 2007</Name><Ver>12</Ver><Val>F5AF2AB230BDB0</Val><Hash>dGHu4N8qYNZJRlP7fCqSpFpQNPc=</Hash><Pid>89445-OEM-6472801-11357</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, RETAIL channel
    Activation ID: 9e042223-03bf-49ae-808f-ff37f128d40d
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89583-00142-022-500002-00-1033-6002.0000-0172012
    Installation ID: 007081217796287741548744967102835465849453564000325341
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: 76PKF
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NgAAAAEAAgABAAEAAgACAAAAAwABAAEAonY8d2BUWgl6f3z5BivomfL0moiABdJ08tGsVkxY

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC PTLTD APIC  
      FACP T0SQCI TOSQCI00
      HPET TOSQCI TOSQCI00
      BOOT PTLTD $SBFTBL$
      MCFG TOSQCI TOSQCI00
      SLIC TOSQCI TOSQCI00
      SSDT SataRe SataAhci
      SSDT SataRe SataAhci
      SSDT SataRe SataAhci
      SSDT SataRe SataAhci

    Monday, October 29, 2012 2:32 PM

Answers

All replies

  • The Key in use here is the Default Key - which usually occurs when the system has been installed without entering any Key at the time.

    For which version and edition of Windows is the COA sticker valid?

    Assuming it's for Vista Home Premium, please try the following.....

     

    Recreate the Licensing Store with the correct data.

     

    1) Open an Internet Browser window.

    2) Type: %windir%\system32 into the browser address bar.

    3) Find the file CMD.exe

    4) Right-Click on CMD.exe and select 'Run as Administrator'

    5) Type: net stop slsvc (it may ask you if you are sure, select yes)

    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing

    7) Type: rename tokens.dat tokens.bar

    8) Type: cd %windir%\system32

    9) Type: net start slsvc

    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)

    11) Restart your computer twice. 

     

    You may be asked to enter your COA Key and/or Activate. – if asked for the Key, use the one on your COA sticker on the machine’s case (you may need to activate by telephone).  

     

    Once complete, run another MGADiag report and post back with the results.     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Monday, October 29, 2012 4:46 PM
    Moderator
  • Thank you for your quick response. However, upon reaching step 10,

    "Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)"

    I recieve the following:

    C:\Windows\[...abbreviated for time purposes]>cscript slmgr.vbs -rilc
    Microsoft <R> Windows Script Host Version 5.7
    Copyright <C> Microsoft Corporation. All Rights Reserved.

    Input Error: Can not find script file "C:\Windows\[...abbreviated]\slmgr.vbs".

    I'm assuming this isn't part of the process you intended. Does this need attention or can I safely continue on to restarting the computer twice?

    Monday, October 29, 2012 5:06 PM
  • That sounds as if you missed out line 8, or got it wrong.

    try this one

    CD c:\Windows\System32


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Monday, October 29, 2012 5:19 PM
    Moderator
  • You were right, I missed line 8.

    I went through the last steps and restarted the computer successfully. Upon first restart, I attempted to activate with the key on my sticker which failed again (not sure if I should have waited until the second restart to try this?). I restarted the computer again, tried the key again, failed again. I then tried to activate over the phone, and I was simply told to bring up the activation dialogue and enter my key (which to my understanding is the same thing I've been doing, but I tried it anyway and it failed again). Have I made a wrong step?

    Here is another diagnostic after completing the process:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-XK376-TJ7T4-76PKF
    Windows Product Key Hash: 5QFdDDGgO8Pgmj93aZhOuZ69dH0=
    Windows Product ID: 89583-022-5000027-71698
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {6093B874-C1FF-46BA-8CB1-491F9B0790BB}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6002.vistasp2_gdr.120824-0336
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Basic 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\owner\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{6093B874-C1FF-46BA-8CB1-491F9B0790BB}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-76PKF</PKey><PID>89583-022-5000027-71698</PID><PIDType>5</PIDType><SID>S-1-5-21-763836295-965089498-3548056591</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite P500</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V1.60   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090526000000.000000+000</Date></BIOS><HWID>04323507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSQCI</OEMID><OEMTableID>TOSQCI00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0013-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Basic 2007</Name><Ver>12</Ver><Val>F5AF2AB230BDB0</Val><Hash>dGHu4N8qYNZJRlP7fCqSpFpQNPc=</Hash><Pid>89445-OEM-6472801-11357</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NgAAAAEAAgABAAEAAgACAAAAAwABAAEAonY8d2BUWgl6f3z5BivomfL0moiABdJ08tGsVkxY

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC PTLTD APIC  
      FACP T0SQCI TOSQCI00
      HPET TOSQCI TOSQCI00
      BOOT PTLTD $SBFTBL$
      MCFG TOSQCI TOSQCI00
      SLIC TOSQCI TOSQCI00
      SSDT SataRe SataAhci
      SSDT SataRe SataAhci
      SSDT SataRe SataAhci
      SSDT SataRe SataAhci


    • Edited by philblaine Monday, October 29, 2012 6:26 PM
    Monday, October 29, 2012 6:26 PM
  • The Key is still teh Defautl Key, which is why activation is failing.

    If the Key you are entering ends in 76PKF then you are entering the wrong one - probably one got through a Keyfinder utility. You MUST use the one from your COA sticker.

    If you did enter the COA sticker Key, then it's obviously not 'taken'

    Please open an Elevated Command Prompt and run the following command....

    DIR C:\Windows\System32 /AR /S

    How many files and folders are found?


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Monday, October 29, 2012 6:37 PM
    Moderator
  • (Just to clarify: I have been using the COA sticker Key.)

    Total Files Listed: 3 Files, 3 Directories

    Monday, October 29, 2012 7:12 PM
  • Fair enough - it's surprising the number of people who swear they are using the right key until you challenge them about it! :)

    The number of files found is pretty much as expected.

    What anti-virus products have ever been installed on this machine??  - Residuals from earlier ones get in the way in strange ways, sometimes.

    There's no real clues in the report, so we'll have to fall back on the standard checks for the moment

     

    Please run a full CHKDSK and SFC scan....

    Click on Start > All Programs > Accessories

    Right-click on the Command Prompt entry

    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

     

     At the Command prompt, type

     CHKDSK C: /R

     and hit the Enter key.

     

     You will be told that the drive is locked,

     and the CHKDSK will run at he next boot - hit the Y key, and then reboot.

     The CHKDSK will take a few hours depending on the size  of the drive, so be patient!

     After the CHKDSK has run, Windows should boot normally  (possibly after a second auto-reboot) -

     

    then run the SFC.

     

     SFC -System File Checker - Instructions

    Click on Start > All Programs > Accessories

    Right-click on the Command Prompt entry

    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

     At the Command prompt, type

     SFC /SCANNOW

     and hit the Enter key

     

     Wait for the scan to finish - make a note of any error messages - and then reboot.

     Copy the CBS.log file created to your desktop (you can't manipulate it directly) and then compress the copy and upload it to your SkyDrive (http://skydrive.live.com ) and post a link to it so that I can take a look.

     

    Post a new MGADiag report with details of any error messages encountered.     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Monday, October 29, 2012 8:00 PM
    Moderator
  • That's not surprising at all, I imagine what I'm dealing with is something equally as trivial to you :)

    Thanks again for your help so far, I will be going through your last steps later as I will be busy for the rest of today. Will continue to bother you tomorrow. 
    Monday, October 29, 2012 8:15 PM
  • It's a lot harder to solve such problems in Vista than it is in Win7 :)

    No problem - bother away!


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Monday, October 29, 2012 8:27 PM
    Moderator
  • I've run the CHKDSK and I'm about to do the SFC. Just wondering, is that going to take quite awhile as well?
    Tuesday, October 30, 2012 2:02 PM
  • usually between 10 minutes and an hour, is all :)

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Tuesday, October 30, 2012 2:24 PM
    Moderator
  • Alright, so I ran the SFC. After completion it gave me the following message: 

    "Windows Resource Protection did not find any integrity violations."

    No log was created on my desktop, so I manually located it, though I'm not sure if that's what you're after.

    Here's the link to the log: http://sdrv.ms/UdVGXX

    And here's the latest diagnostic report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-XK376-TJ7T4-76PKF
    Windows Product Key Hash: 5QFdDDGgO8Pgmj93aZhOuZ69dH0=
    Windows Product ID: 89583-022-5000027-71698
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {6093B874-C1FF-46BA-8CB1-491F9B0790BB}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6002.vistasp2_gdr.120824-0336
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Basic 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\owner\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{6093B874-C1FF-46BA-8CB1-491F9B0790BB}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-76PKF</PKey><PID>89583-022-5000027-71698</PID><PIDType>5</PIDType><SID>S-1-5-21-763836295-965089498-3548056591</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite P500</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V1.60   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090526000000.000000+000</Date></BIOS><HWID>04323507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSQCI</OEMID><OEMTableID>TOSQCI00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0013-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Basic 2007</Name><Ver>12</Ver><Val>F5AF2AB230BDB0</Val><Hash>dGHu4N8qYNZJRlP7fCqSpFpQNPc=</Hash><Pid>89445-OEM-6472801-11357</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NgAAAAEAAgABAAEAAgACAAAAAwABAAEAonY8d2BUWgl6f3z5BivomfL0moiABdJ08tGsVkxY

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC PTLTD APIC  
      FACP T0SQCI TOSQCI00
      HPET TOSQCI TOSQCI00
      BOOT PTLTD $SBFTBL$
      MCFG TOSQCI TOSQCI00
      SLIC TOSQCI TOSQCI00
      SSDT SataRe SataAhci
      SSDT SataRe SataAhci
      SSDT SataRe SataAhci
      SSDT SataRe SataAhci


    Tuesday, October 30, 2012 4:53 PM
  • Still no clues :(

    Please run the CheckSUR tool from http://support.microsoft.com/kb/947821

    (you'll need to look in the details for Method 2)

     

    Then zip the CheckSUR.log and upload it to your public SkyDrive so I can take a look - post
    a link in your reply.

     

    The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on
    how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.



    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Tuesday, October 30, 2012 5:05 PM
    Moderator
  • You'll have to forgive my ignorance... I ran the tool, and again, no log appeared on my desktop. I tried searching for it but didn't find anything.
    Tuesday, October 30, 2012 6:07 PM
  • It should be here....

    C:\Windows\Logs\CBS\CheckSUR.log


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Tuesday, October 30, 2012 6:16 PM
    Moderator
  • And so it is ... thank you.

    http://sdrv.ms/Saxt4E
    Tuesday, October 30, 2012 6:28 PM
  • No clues there either :(

    Let's try something a little different...

    please open an Elevated Command Prompt and run the following command

    CSCRIPT C:\Windows\System32\slmgr.vbs /DLV

    post the results (you may also get a popup window - what does that say?)

      Here are some instructions to make life easier :)

    1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 

    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 

    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Tuesday, October 30, 2012 6:35 PM
    Moderator
  • I was wondering how to do that... would never have guessed that icon was clickable though. 

    Here you go:

    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>CSCRIPT C:\Windows\System32\slmgr.vbs /DLV
    Microsoft (R) Windows Script Host Version 5.7
    Copyright (C) Microsoft Corporation. All rights reserved.

    Software licensing service version: 6.0.6002.18005
    Tuesday, October 30, 2012 6:55 PM
  • ..and that's all?

    nothing more?

    OK - I'll see if I can duplicate that effect somehow - but it's going to take a while.

    If you've not heard from me by this time tomorrow, shout!!


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Tuesday, October 30, 2012 7:10 PM
    Moderator
  • Yes sir, that's all.

    Will do, thanks.
    Tuesday, October 30, 2012 8:01 PM
  • Please run the following commands in an Elevated Command Prompt

     

    REG QUERY HKCR\TypeLib\{565783C6-CB41-11D1-8B02-00600806D9B6} /S

    DIR C:\Windows\regtlibv12.exe /S

     

     

    Post the results


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Wednesday, October 31, 2012 3:15 PM
    Moderator
  • Here are the results:

    Microsoft Windows [Version 6.0.6002]

    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>REG QUERY HKCR\TypeLib\{565783C6-CB41-11D1-8B02-00600806D9B6
    } /S

    HKEY_CLASSES_ROOT\TypeLib\{565783C6-CB41-11D1-8B02-00600806D9B6}\1.2
        (Default)    REG_SZ    Microsoft WMI Scripting V1.2 Library

    HKEY_CLASSES_ROOT\TypeLib\{565783C6-CB41-11D1-8B02-00600806D9B6}\1.2\0

    HKEY_CLASSES_ROOT\TypeLib\{565783C6-CB41-11D1-8B02-00600806D9B6}\1.2\0\win32
        (Default)    REG_EXPAND_SZ    %SystemRoot%\system32\wbem\wbemdisp.TLB

    HKEY_CLASSES_ROOT\TypeLib\{565783C6-CB41-11D1-8B02-00600806D9B6}\1.2\FLAGS
        (Default)    REG_SZ    0

    HKEY_CLASSES_ROOT\TypeLib\{565783C6-CB41-11D1-8B02-00600806D9B6}\1.2\HELPDIR
        (Default)    REG_EXPAND_SZ    %SystemRoot%\system32\wbem\


    C:\Windows\system32>DIR C:\Windows\regtlibv12.exe /S
     Volume in drive C has no label.
     Volume Serial Number is 161D-2723

     Directory of C:\Windows\Microsoft.NET\Framework\v4.0.30319

    03/18/2010  02:16 PM            58,192 regtlibv12.exe
                   1 File(s)         58,192 bytes

     Directory of C:\Windows\Microsoft.NET\Framework64\v4.0.30319

    03/18/2010  03:27 PM            65,360 regtlibv12.exe
                   1 File(s)         65,360 bytes

    Wednesday, October 31, 2012 8:25 PM
  • Any progress? Time to call it quits?
    Friday, November 2, 2012 2:10 PM
  • Sorry, Phil - it's been a chaotic couple of days!

    I haven't been able to duplicate the error, so probably the best thing would be for your to attempt a Repair Install....

    Download the SP1 Refresh for your language and edition from the links on these pages...

    Heidoc -Microsoft DR Download links

    The links are for downloads from the Digital River servers run for MS, so are about as safe as
    you can get :)

    (It would also help if I checked the version of the OS before posting! - sorry!!)

    Please use the instructions in teh following link instead.....

    http://www.vistax64.com/tutorials/88236-repair-install-vista.html

    Good luck with it!


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth


    Friday, November 2, 2012 2:35 PM
    Moderator
  • Hey no problem, I can relate.

    Thank you for all your help Noel. There are worse things in this life than not having a working Windows Vista Key.
    Friday, November 2, 2012 5:18 PM
  • Such as? (in less than 25 words, with full justification! <eg>)

    Although Vista was a major milestone for MS, it's my opinion that it was rushed to release - for good financial reasons but bad technical ones.

    If you have a machine designed for an OS, you have a right to expect that OS to work properly - through all the upgrades.

    Yes, there are a LOT of things that you can do to degrade performance (install Norton software, or other malware anongst them.... old grievances die hard!), but the basics should still work.

    Vista fails this test (and I complained about it in the Beta) - thankfully Win7 solved most of the problems, but you're left you in the lurch.

    Without a full SP2 download, or an acceptable slipstream, there are very few options for Vista users needing major repairs, apart from a full recovery/reinstall. Yes, we should all be taking backups/images, but for many that sort of option isn't either practical or possible, (and 'proving' such backups is a different story!), and Vista users appear to have been left high and dry by MS inthis respect, and reliant on third-party solutions....

    (time to sign off, or I'll go on all night!)

    Good luck - and I'll try and answers any specifics you may have :)


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Friday, November 2, 2012 10:55 PM
    Moderator