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Office 2007 failed validatation RRS feed

  • Question

  • I'm confused my Laptop has just come up with a message about my Office 2007 Licence being invalid.

    First of all this was registered with Micosofts web service over 9 months ago, so why has this taken so long and secondly I purchased this in good faith as a replacement licence as the original for this laptop had been accidentally left behind whne I was made redundant and I had to re image the laptop.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-2MDY9-F6J9M-K42BQ
    Windows Product Key Hash: jY+nlE0RT38EEXpeUqSdQPABSQc=
    Windows Product ID: 76487-OEM-2211906-00101
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {FD05F1EB-151D-4AAC-BF43-8ED7EF28C4A8}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.9.9.1
    WgaTray.exe Signed By: N/A, hr = 0x80004005
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Professional Plus 2007 - 108 Invalid VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{FD05F1EB-151D-4AAC-BF43-8ED7EF28C4A8}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-K42BQ</PKey><PID>76487-OEM-2211906-00101</PID><PIDType>2</PIDType><SID>S-1-5-21-796845957-1326574676-839522115</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq 6910p (GC021ET#ABU)</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68MCD Ver. F.0A</Version><SMBIOSVersion major="2" minor="4"/><Date>20070913000000.000000+000</Date><SLPBIOS>Compaq,Hewlett,Hewlett,Compaq</SLPBIOS></BIOS><HWID>3E133B07018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.9.1"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>693E3CF1A1E5586</Val><Hash>ju9FuOcN2Hjh0VJ3/g78GFKp0MU=</Hash><Pid>89409-707-7796472-65045</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: A5CC:Compaq Computer Corporation|1B7C3:Compaq Computer Corporation|1FFEA:Compaq Computer Corporation|1B769:Compaq Computer Corporation|1B769:Compaq Computer Corporation|1FFEA:Hewlett-Packard Company|1B769:Hewlett-Packard Company
    Marker string from OEMBIOS.DAT: Compaq,Hewlett,Hewlett,Compaq

    OEM Activation 2.0 Data-->
    N/A

     

     

    Sunday, August 22, 2010 5:15 PM

Answers

  • "Pingu99" wrote in message news:b8c66b1c-b28e-4b5a-bcb2-10aecac5f66f...

    I'm confused my Laptop has just come up with a message about my Office 2007 Licence being invalid.

    First of all this was registered with Micosofts web service over 9 months ago, so why has this taken so long and secondly I purchased this in good faith as a replacement licence as the original for this laptop had been accidentally left behind whne I was made redundant and I had to re image the laptop.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-2MDY9-F6J9M-K42BQ
    Windows Product Key Hash: jY+nlE0RT38EEXpeUqSdQPABSQc=
    Windows Product ID: 76487-OEM-2211906-00101
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.3.0.pro

     

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Professional Plus 2007 - 108 Invalid VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

     


    Your version of Office is the Professional Plus version - which is only available as a volume purchase by organisations for use in their own machines.
    The fact that the License Key has been decalred as Invalid would indicate that the Key was generated by a hacker's KeyGen program, and is not in MS's database of issued Keys.
     
    You need to attempt to claim a refund from the vendor.
     
    The reason that it has taken this length of time to come to light could be simply that you've not installed the OGA updates until recently- it is such updates that allow the system to discover piracy like this.
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, August 25, 2010 7:54 PM
    Sunday, August 22, 2010 8:45 PM

All replies

  • "Pingu99" wrote in message news:b8c66b1c-b28e-4b5a-bcb2-10aecac5f66f...

    I'm confused my Laptop has just come up with a message about my Office 2007 Licence being invalid.

    First of all this was registered with Micosofts web service over 9 months ago, so why has this taken so long and secondly I purchased this in good faith as a replacement licence as the original for this laptop had been accidentally left behind whne I was made redundant and I had to re image the laptop.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-2MDY9-F6J9M-K42BQ
    Windows Product Key Hash: jY+nlE0RT38EEXpeUqSdQPABSQc=
    Windows Product ID: 76487-OEM-2211906-00101
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.3.0.pro

     

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Professional Plus 2007 - 108 Invalid VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

     


    Your version of Office is the Professional Plus version - which is only available as a volume purchase by organisations for use in their own machines.
    The fact that the License Key has been decalred as Invalid would indicate that the Key was generated by a hacker's KeyGen program, and is not in MS's database of issued Keys.
     
    You need to attempt to claim a refund from the vendor.
     
    The reason that it has taken this length of time to come to light could be simply that you've not installed the OGA updates until recently- it is such updates that allow the system to discover piracy like this.
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, August 25, 2010 7:54 PM
    Sunday, August 22, 2010 8:45 PM
  • This laptop is kept fully upto date, And the software came in the full package with what appear to be the correct labels and tags on the package.

    I am a IT professional with over 20 years experince and feal that this is a case of Microsoft either moving the goal posts or trying to get other to pay for their lack of secure systems and control on their ever increasing user base.

    I am not prepared to go through this routine and my only course of action is likely to be using other products in the future.

    So it still comes back to why it has taken so long for this to flash up on my screen when the licence was applied and authorised at the time of installation.

    Sunday, September 5, 2010 10:06 AM
  • "Pingu99" wrote in message news:afca47d3-732c-4af4-a754-da335a42bb22...

    This laptop is kept fully upto date, And the software came in the full package with what appear to be the correct labels and tags on the package.

    I am a IT professional with over 20 years experince and feal that this is a case of Microsoft either moving the goal posts or trying to get other to pay for their lack of secure systems and control on their ever increasing user base.

    I am not prepared to go through this routine and my only course of action is likely to be using other products in the future.

    So it still comes back to why it has taken so long for this to flash up on my screen when the licence was applied and authorised at the time of installation.


     
    The Key in use is one never issued by MS  - The fact that the software apparently came in retail packaging, but is not a Retail product defines it as being a counterfeit.
    This means that you have been ripped off - not by MS, but by the vendor from whom you purchased the software, and you should in the first instance attempt to recover your money from them - if that fails, you may qualify for a complimentary replacement from MS.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, September 5, 2010 11:59 AM