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E-mail router codepage RRS feed

  • Question

  • Hello everybody, I'm trying to change the default codepage of the email router from utf-8 to unicode in the file called "Microsoft.Crm.Tools.EmailAgent.xml", but every 1 hour the system replces it to utf-8...

    How can this be changed?

    We are having problem with the encoding special characters when sending through SMTP server. Is there a way how to modify the settings.

    Tuesday, August 16, 2011 6:35 AM

All replies

  • Hi,

    You need to follow this article to add an entry for a property together with a new value in the "ProviderOverrides" section under the "SystemConfiguration" node in the EmailAgent.xml file.

    Properties of the Microsoft Dynamics CRM 4.0 E-mail Router unexpectedly return to their default settings

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;972150

    Jackie Chen


    Please remember to click “Mark as Answer” on the post that helps you. Jackie Chen, Microsoft Online Community Support
    Thursday, August 18, 2011 7:13 AM