E-mail router codepage RRS feed

  • Question

  • Hello everybody, I'm trying to change the default codepage of the email router from utf-8 to unicode in the file called "Microsoft.Crm.Tools.EmailAgent.xml", but every 1 hour the system replces it to utf-8...

    How can this be changed?

    We are having problem with the encoding special characters when sending through SMTP server. Is there a way how to modify the settings.

    Tuesday, August 16, 2011 6:35 AM

All replies

  • Hi,

    You need to follow this article to add an entry for a property together with a new value in the "ProviderOverrides" section under the "SystemConfiguration" node in the EmailAgent.xml file.

    Properties of the Microsoft Dynamics CRM 4.0 E-mail Router unexpectedly return to their default settings


    Jackie Chen

    Please remember to click “Mark as Answer” on the post that helps you. Jackie Chen, Microsoft Online Community Support
    Thursday, August 18, 2011 7:13 AM