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Not genuine windows xp RRS feed

  • Question

  • Diagnostic Report (1.5.0540.0):
    -----------------------------------------
    WGA Data-->
    Genuine Validation Status: Invalid Product Key
    Windows Product Key: *****-*****-BPP9C-K4Y4J-F2QWM
    Windows Product Key Hash: Hz6UJFfoR7JefAq6IfUriYk3jdU=
    Windows Product ID: 55274-640-4134207-23118
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    Download Center code: HTF5FG7
    ID: 78e152df-044e-45d7-a3c8-384306b1ea9c
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.540.0
    Signature Type: Microsoft
    Validation Diagnostic:

    System Scan Data-->
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: 8
    Cache refresh Interval: 420 seconds
    Extended notification delay(non-genuine): N/A
    Extended notification delay(un-activated): N/A
    All disabled: N/A
    Reminder reduced: N/A
    File Exists: Yes
    Version: 1.5.540.0
    Signatue Type: Microsoft

    OGA Data-->
    Office Status: 114
    Office Diagnostics:

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>78e152df-044e-45d7-a3c8-384306b1ea9c</UGUID><Version>1.5.0540.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-F2QWM</PKey><PID>55274-640-4134207-23118</PID><PIDType>1</PIDType><SID>S-1-5-21-682003330-507921405-1708537768</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>OptiPlex GX115               </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A03</Version><SMBIOSVersion major="2" minor="3"/><Date>20001103000000.000000+000</Date></BIOS><HWID>E2DE389F0184C056</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17368</Pid></Product></Products></Office></Software></GenuineResults> 

    We had our computer here at work updated/repaired at a local pc shop,about one month ago we started recieving the message about not a genuine copy.Called the pc shop,he came and picked up pc,kepy it over the weekend and when I got it back monday was not displaying message.Went in and checked system and auto updates was turned off,out of curiousity I turned on and lo and behold same message!this is info I recieved when i did system scan.What do I do now?

    Wednesday, July 12, 2006 3:31 PM

Answers

  • Floyd,

    Right now, your Dell Optiplex GX115 computer has a Volume Licensing (VL) edition of XP Pro installed (Line 7), and that installation was done with an invalid Volume Licensing Key (VLK) (Line 1).  VLKs are invalidated by Microsoft at the report of the original keyholder for such reasons as the key was lost, stolen, compromised, or misused.  Also, MS may have invalidated the key if it was generated by a non-MS Key Generator program.

    As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.  From what you post, my impression is that your business has not separately purchased Volume Licenses for its computers.

    This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.

    The source of the unauthorized installation is most likely the pirated bench copy that the repair shop used to do the repair.

    More bad news:  Your Office XP Pro installation is showing as Nongenuine (Office status=114 means nongenuine).

    Your Dell almost certainly shipped from Dell with a licensed Windows operating system.  Please look on the case for a Certificate of Authenticity (COA)--this will tell you if it came with XP Home or Pro (the Optiplex line usually comes with Pro).

    If the COA shows XP Pro, then please compare the Product Key on your XP Pro COA with the one reported above.  If they are not the same, you may be able to "genuine-ize" your installation by using the Key Updater Utility:  http://go.microsoft.com/fwlink/?LinkId=50346&clcid=0x409  The Key Updater Utility requires full internet access to work, so please be sure to set a special rule in your firewall program (if you are using one) for it.

    Let us know how you make out....

    Wednesday, July 12, 2006 3:41 PM

All replies

  • Floyd,

    Right now, your Dell Optiplex GX115 computer has a Volume Licensing (VL) edition of XP Pro installed (Line 7), and that installation was done with an invalid Volume Licensing Key (VLK) (Line 1).  VLKs are invalidated by Microsoft at the report of the original keyholder for such reasons as the key was lost, stolen, compromised, or misused.  Also, MS may have invalidated the key if it was generated by a non-MS Key Generator program.

    As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.  From what you post, my impression is that your business has not separately purchased Volume Licenses for its computers.

    This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.

    The source of the unauthorized installation is most likely the pirated bench copy that the repair shop used to do the repair.

    More bad news:  Your Office XP Pro installation is showing as Nongenuine (Office status=114 means nongenuine).

    Your Dell almost certainly shipped from Dell with a licensed Windows operating system.  Please look on the case for a Certificate of Authenticity (COA)--this will tell you if it came with XP Home or Pro (the Optiplex line usually comes with Pro).

    If the COA shows XP Pro, then please compare the Product Key on your XP Pro COA with the one reported above.  If they are not the same, you may be able to "genuine-ize" your installation by using the Key Updater Utility:  http://go.microsoft.com/fwlink/?LinkId=50346&clcid=0x409  The Key Updater Utility requires full internet access to work, so please be sure to set a special rule in your firewall program (if you are using one) for it.

    Let us know how you make out....

    Wednesday, July 12, 2006 3:41 PM
  • Print a copy of your WGA log and take it to the repair shop along with your computer and demand they they install a genuine version of Windows XP and Microsoft Office at no charge.  If they refuse, tell them you will file a complaint with the Microsoft Antipiracy Department.  The repair shop apparently installed an illegal "Volume License" version of both Windows XP Professional and Microsoft Office.  Tell them you want them to install a genuine "Retail Version" of both Windows XP and Microsoft Office and that you want the original Microsoft installation CDs, the Product Keys and the Certificates of Authenticity, and you want them to run the WGA tool to confirm they indeed installed genuine Microsoft software on your computer.

     

    Genuine Validation Status: Invalid Product Key Windows

    License Type: Volume

    Code114 = non-genuine Microsoft Office XP Professional with FrontPage

    Reporting Software Piracy: http://www.microsoft.com/piracy/Reporting.mspx

    Wednesday, July 12, 2006 3:48 PM
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