Problems downloading on Zune marketplace


  • Try to log via WindowsLive and phone tells me that the password not recognised and to try again with error code 8004889d Password is OK via desktop PC sign in to Windows Live and other functions e.g. Hotmail,MSN and Skydrive, so password is OK. Updated my password via desktop sign in and updated password is OK via desktop but again the phone tells me that password is not recognised/incorrect. This is the case when I try to sign into Zune via my phone and via desktop PC 

    Seems that the following the upgrade the phone won't take my Windows Live password so unable to update or download any applications via Zune or marketplace.


    Friday, February 17, 2012 9:52 PM

All replies

  • I am having the same issues and it is a shame that I was so excited to have a windows phone instead of an i phone and have had nothing but a hard time and no help. You can't find a single person to talk to and all the online "Help" doesn't help at all.
    Thursday, March 29, 2012 4:22 PM