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Help Required Regarding Validation of Windows RRS feed

  • Question

  •  

    I tried to validate my windows XP SP2 but got the following mesage

     

    "This copy of Windows did not pass genuine validation.

    The product key found on this computer is a Volume License Key (VLK) that has been blocked."

     

    Can you help me any way??

    Friday, August 3, 2007 10:08 AM

Answers

  • Rain Bow,

     

    We really need to see the whole diag results. We are sorry to hear about the problem your currently experiencing. I can see right away what the issue is with Windows XP Professional and why it is not passing validation.  Unfortunately, the product key used to install the operating system is a Volume License Key (VLK) that has been blocked per the request of the legal VLK holder.  As a rule, VL editions of either an Operating System and/or Office should not be sold to individual consumers. Businesses, schools and governments normally use VL editions for flexibility in installing many computers. Also, Volume Licenses for Windows XP and versions of MS Office are Upgrade licenses ONLY and cannot be used as the original or base license for a new computer.

         This is why you may be seeing the "Software Counterfeiting" messages on your computer, because the current installation of Windows XP Pro is an unauthorized installation. In any case, please uninstall the non-genuine installation of the operating system to alleviate any complications which may arise from the non-genuine status of your system. As a customer there are options available to you for a resolution. For details on the ways to “Get Genuine”, see the web page that outlined your validation failure details or http://www.microsoft.com/genuine .  It will provide all of the possible steps which you can take.

        Windows Genuine Advantage (WGA) is here to help protect YOU, our valued customer. It is important for more people like you to report a piracy case who have become a victim to assist in stopping unscrupulous business practices.  You may be eligible for free software if you have high quality counterfeit discs. We CANNOT determine the "Quality" level of non-Genuine submissions and cannot guarantee such a thing here on the forum. We have a 3rd party registered Cryptography lab who evaluates EVERY (really!) submission for the High-Quality Counterfeit replacement program - as they have a pre-determined subset of items they look for.

    First, if this comes as a total surprise to you, please visit the retailer where you purchased the computer or operating system and let them know the operating system is a counterfeit copy.  Please print a copy of the diagnostic report so you may show them proof for the VLK status. Demand they immediately reimburse you and/or provide a Genuine Copy which was originally paid for. In any case, please uninstall the non-genuine installation to alleviate any complications.

                     Again, we are sorry to hear about your situation. Please be sure to backup or otherwise offload any data from the hard disk because a clean installation or reimaging will destroy all personal user data on the hard drive. Please don't hesitate re-posting if you need further assistance.

    Thank you

    Stephen Holm

    WGA Forum Manager

     

    Friday, August 3, 2007 8:39 PM