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Get owning Account from Case when creating a new Contact RRS feed

  • Question

  • MS-CRM 2013 On Premisses

    In this implementation Contacts are always associated with Accounts. When you create a new Contact from the Account the Account is linked to the Contact. The requirement is similar functionality when a Contact e.g. is created from a Case or other entity, which is linked to an Account. I.e. when the user on the Case form's subgrid for Contact clicks (+), the Contact quick create form is displayed with the Account Name prefilled with whatever Account owns the Case.

    I haven't yet found a way to do this is JS.

    Regards,
    Per


    Per

    Monday, January 27, 2014 3:13 PM