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    guys i need help because everytime i try to activate my windows via internet it always say "Cannot be completed at this time"...so i tried to use the telephone and dialed the number..but no one answerd my calls...i only have 9 days to activate it...plz i need help quick

    philippines is my home country
    Saturday, December 22, 2007 7:29 AM

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    Andrew,

     

    Please delete the installation ID you included in your post.

     

    It is unnecessary to post as you will NOT be receiving an email or posted response with an activation ID--that would be silly.

     

    Please keep trying.  What country/region are you in?

     

    Saturday, December 22, 2007 4:37 PM
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    Well try to call microsoft at 1-888-571-2048.
    Seems as if there are some issues with either their server or your connection. Calling them would be a good idea at this moment. Make sure you activate it before this time expires otherwise after that activating windows becomes a tedious task.
    Hope it helps
    Monday, December 24, 2007 3:13 AM
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    i tries to call the number in my area but nobody answersmy call >.<
    Monday, December 24, 2007 3:19 AM
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    Andrew,

     

    Your issue appears to be Windows Update and not Windows Genuine Advantage (WGA) related. This Forum is only for support of WGA. Your issue appears to be outside the scope of the Genuine Advantage forum. Please visit https://support.microsoft.com/oas/default.aspx?gprid=6527 and submit a support request for Windows Update problem which you are experiencing.

    You may also consider self help options detailed below.  Please visit the Discussions in Windows Update Forum located here:  http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?dg=microsoft.public.windowsupdate&lang=en&cr=US  and post what exactly is causing the problem. This forum specializes with WU problems.

    1.      A great place to begin is Windows Update Troubleshooter which has helped people troubleshoot problems reported to Microsoft Product Support. Please visit; http://v4.windowsupdate.microsoft.com/troubleshoot/ and select a category on the site to get help on resolving your problem. Next I recommend visiting Windows Update Frequently Asked Questions located here:   http://support.microsoft.com/default.aspx?scid=%2Fsupport%2Fwindows%2Fupdate%2Ffaq%2FDefault.asp .  

      Next I have collected various Knowledge Base (KB) articles which may assist you with finding a resolution for the WU problem you are currently experiencing. Please review the KB articles below where you may find the problem:  

    1.      How to troubleshoot Windows Update, Microsoft Update, and Windows Server Update Services installation issues: http://support.microsoft.com/kb/906602

     

    2.       http://update.microsoft.com/windowsupdate/v6/default.aspx?ln=en-us : Select "Get Help and Support" located on the left. Frequently Asked Questions

     

     

    3.      Updates are not installed successfully from Windows Update, from Microsoft Update, or by using Automatic Updates after you repair a Windows XP installation:  http://support.microsoft.com/kb/943144

     

    4.      http://support.microsoft.com/gp/wusupport: Follow the directions to receive Windows Update Support.

     

    5.      Windows Update Center:  http://support.microsoft.com/ph/6527

     

    Hopefully the above information will resolve your problem. Should it not then hopefully I have provided you with enough information to get a resolution. Take care and should you have future WGA problems please visit me again here :-).

     

     

    Thank you,

     

    Stephen Holm, MS

    Monday, December 24, 2007 10:01 PM