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activation was successful - yet no genuine Windows. RRS feed

  • Question

  • OK, I'm struggling here. As you can see from the title, activation works. Yet it happens awfully fast. It doesn't seem to connect to the internet for verification even. However, online validation redirects to the 'buy' page. So Windows keeps nagging me about it being non-genuine. Now, I have an active Technet membership, and this is a genuine Windows installation. I've tried the usual, as adviced on this forum. Can someone from Microsoft's Technet division on this forum assist me with another solution? MSDiag below.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-GG34D-GP3BM-KRGYG
    Windows Product Key Hash: kgz8Oid2J2ReWB5xxyRkMJiVqfU=
    Windows Product ID: 00371-221-2639404-86772
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {825C4B43-ABDC-4353-856D-BCBE948A8347}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{825C4B43-ABDC-4353-856D-BCBE948A8347}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-KRGYG</PKey><PID>00371-221-2639404-86772</PID><PIDType>5</PIDType><SID>S-1-5-21-527466970-3348667831-1036654319</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>GA-MA770T-UD3P</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F10</Version><SMBIOSVersion major="2" minor="4"/><Date>20100709000000.000000+000</Date></BIOS><HWID>0E363807018400FA</HWID><UserLCID>0414</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 770bc271-8dc1-467d-b574-73cbacbeccd1
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00172-221-263940-00-1044-7600.0000-2082010
    Installation ID: 015172861354753433964602004165773313361312611484931590
    Processor Certificate URL:

    http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL:
    http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL:
    http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL:
    http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: KRGYG
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 07.09.2011 14:22:12

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0000000000000004
    Event Time Stamp: 9:6:2011 21:14
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\wat\npwatweb.dll


    HWID Data-->
    HWID Hash Current: OgAAAAEABAABAAEAAwACAAAAAgABAAEAHKIgv7KNEDPgqBiIVPL0jMyEVFdec1rHmohk88osBCqOLg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC GBT GBTUACPI
    FACP GBT GBTUACPI
    HPET GBT GBTUACPI
    MCFG GBT GBTUACPI
    SSDT PTLTD POWERNOW
    TAMG GBT GBT B0

    Wednesday, September 7, 2011 12:32 PM

Answers

  • "bipbop" wrote in message news:b97baf47-6dbc-462d-b738-4140a6ab7eef...

    OK, I'm struggling here. As you can see from the title, activation works. Yet it happens awfully fast. It doesn't seem to connect to the internet for verification even. However, online validation redirects to the 'buy' page. So Windows keeps nagging me about it being non-genuine. Now, I have an active Technet membership, and this is a genuine Windows installation. I've tried the usual, as adviced on this forum. Can someone from Microsoft's Technet division on this forum assist me with another solution? MSDiag below.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-GG34D-GP3BM-KRGYG
    Windows Product Key Hash: kgz8Oid2J2ReWB5xxyRkMJiVqfU=
    Windows Product ID: 00371-221-2639404-86772
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0000000000000004
    Event Time Stamp: 9:6:2011 21:14
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\wat\npwatweb.dll

     
     
    There appears to be a problem with one of the files contained in the WAT Update (KB971033)
    I suggest that you uninstall the update (from Programs&Features – Installed Updates) and then reinstall it from a download  - http://support.microsoft.com/kb/971033

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by bipbop Wednesday, September 7, 2011 6:06 PM
    Wednesday, September 7, 2011 12:43 PM
    Moderator

All replies

  • "bipbop" wrote in message news:b97baf47-6dbc-462d-b738-4140a6ab7eef...

    OK, I'm struggling here. As you can see from the title, activation works. Yet it happens awfully fast. It doesn't seem to connect to the internet for verification even. However, online validation redirects to the 'buy' page. So Windows keeps nagging me about it being non-genuine. Now, I have an active Technet membership, and this is a genuine Windows installation. I've tried the usual, as adviced on this forum. Can someone from Microsoft's Technet division on this forum assist me with another solution? MSDiag below.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-GG34D-GP3BM-KRGYG
    Windows Product Key Hash: kgz8Oid2J2ReWB5xxyRkMJiVqfU=
    Windows Product ID: 00371-221-2639404-86772
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0000000000000004
    Event Time Stamp: 9:6:2011 21:14
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\wat\npwatweb.dll

     
     
    There appears to be a problem with one of the files contained in the WAT Update (KB971033)
    I suggest that you uninstall the update (from Programs&Features – Installed Updates) and then reinstall it from a download  - http://support.microsoft.com/kb/971033

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by bipbop Wednesday, September 7, 2011 6:06 PM
    Wednesday, September 7, 2011 12:43 PM
    Moderator
  • This forum is hosted on TechNet servers but it is a public forum and is not monitored.  For help with your TechNet product key you need to go through the Help links on your TechNet subscription page.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Wednesday, September 7, 2011 1:38 PM
    Answerer
  • There appears to be a problem with one of the files contained in the WAT Update (KB971033)
    I suggest that you uninstall the update (from Programs&Features – Installed Updates) and then reinstall it from a download  - http://support.microsoft.com/kb/971033

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Thank you. I've done as you suggested, and will let it go 24 hours to see if it's resolve. Much appreciated.
    Wednesday, September 7, 2011 2:32 PM
  • This forum is hosted on TechNet servers but it is a public forum and is not monitored.  For help with your TechNet product key you need to go through the Help links on your TechNet subscription page.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    OK. Thank you.
    Wednesday, September 7, 2011 2:32 PM
  • "bipbop" wrote in message news:04198c21-cb4a-48d6-b433-85969db09ce2...
    There appears to be a problem with one of the files contained in the WAT Update (KB971033)
    I suggest that you uninstall the update (from Programs&Features – Installed Updates) and then reinstall it from a download  - http://support.microsoft.com/kb/971033

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Thank you. I've done as you suggested, and will let it go 24 hours to see if it's resolve. Much appreciated.
     
     
    Please post a new MGADiag report – that’ll tell us whether it worked, or whether you have another problem.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, September 7, 2011 5:00 PM
    Moderator
  • OK. Here goes:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-GG34D-GP3BM-KRGYG
    Windows Product Key Hash: kgz8Oid2J2ReWB5xxyRkMJiVqfU=
    Windows Product ID: 00371-221-2639404-86772
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {825C4B43-ABDC-4353-856D-BCBE948A8347}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{825C4B43-ABDC-4353-856D-BCBE948A8347}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-KRGYG</PKey><PID>00371-221-2639404-86772</PID><PIDType>5</PIDType><SID>S-1-5-21-527466970-3348667831-1036654319</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>GA-MA770T-UD3P</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F10</Version><SMBIOSVersion major="2" minor="4"/><Date>20100709000000.000000+000</Date></BIOS><HWID>0E363807018400FA</HWID><UserLCID>0414</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 770bc271-8dc1-467d-b574-73cbacbeccd1
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00172-221-263940-00-1044-7600.0000-2082010
    Installation ID: 015172861354753433964602004165773313361312611484931590
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: KRGYG
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 07.09.2011 19:24:17

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 9:7:2011 14:25
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: OgAAAAEABAABAAEAAwACAAAAAgABAAEAHKIgv7KNEDPgqBiIVPL0jMyEVFdec1rHmohk88osBCqOLg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   GBT     GBTUACPI
      FACP   GBT     GBTUACPI
      HPET   GBT     GBTUACPI
      MCFG   GBT     GBTUACPI
      SSDT   PTLTD   POWERNOW
      TAMG   GBT     GBT   B0

     

    Wednesday, September 7, 2011 5:24 PM
  • "bipbop" wrote in message news:32bd577a-402b-431c-a049-ba43a1ea1e82...

    OK. Here goes:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-GG34D-GP3BM-KRGYG
    Windows Product Key Hash: kgz8Oid2J2ReWB5xxyRkMJiVqfU=
    Windows Product ID: 00371-221-2639404-86772
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048

     

    That looks good to me – you should be all good to go :)

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, September 7, 2011 5:52 PM
    Moderator
  • That looks good to me – you should be all good to go :)

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Haven't seen the 'genuine' popup in a while either, so I think you are correct. Thank you, you are a saver!
    Wednesday, September 7, 2011 6:08 PM