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Seeking Advice: Impact on Domain Name Renaming RRS feed

  • Question

  • Good day to all experts.
    FYI my team was plan to rename the domain name next week. As we know MSCRM 3.0 is 100% depends on the domain authentication, i would like to know the impact of the exercise on :

    1. User access;
    2. Business Unit & Reports;
    3. Integration with other systems (using store procedure),
    4. Customization (support & unsupported);
    5. Others, if any.

    Appreciate if  any experts here can share the same experience or idea for this implementation. TQ


    Friday, November 21, 2008 3:58 AM

Answers

  • Renaming the domain is not a trivial matter.  This can have impact on user all of the areas you described, plus also with the Outlook client authentication.

     

    One way to do it and ensure that it works right is to uninstall crm 3.0, run the redeployment wizard mapping the users in the database to the users on the new domain, then reinstalling crm, pointing to the existing database.

     

    I would call Microsoft support if I were you and have them walk me through their recommended steps.  This will drastically reduce potential downtime.

     

     

     

     

    Friday, November 21, 2008 4:06 AM
    Moderator

All replies

  • Renaming the domain is not a trivial matter.  This can have impact on user all of the areas you described, plus also with the Outlook client authentication.

     

    One way to do it and ensure that it works right is to uninstall crm 3.0, run the redeployment wizard mapping the users in the database to the users on the new domain, then reinstalling crm, pointing to the existing database.

     

    I would call Microsoft support if I were you and have them walk me through their recommended steps.  This will drastically reduce potential downtime.

     

     

     

     

    Friday, November 21, 2008 4:06 AM
    Moderator
  • Hai thanx for your respond,
    But rite now, our network team said that they only change the domain name at NetBIOS. Did we still needs to re-install MSCRM 3.0?
    Friday, November 21, 2008 7:48 AM
  • I would call Microsoft Support--they can tell you officially what the impact will be. and the steps to mitigate problems.

     

    Friday, November 21, 2008 1:19 PM
    Moderator