Dear customer,
Thank you for using Windows 7. Sorry to hear about the problem you encountered. To better assist you with your issue, please try reposting your question to the system repair and recovery forum for Windows 7 on the Microsoft Answers portal at
http://social.answers.microsoft.com/Forums/en-US/w7repair/threads?filter=answered. The Microsoft Fix it Center forum you are on is limited to the Fix it Center tool only.
Regards
Daniel Chow
Sr. Software Development Engineer
Product Quality and Online
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