Validation Problems RRS feed

  • Question

  • My wifes Dell Inspiron E1505 is having Validation problems. The laptop has been running for 1 year and is now saying that Vista is not Genuine. I've attemped to validate and that too has not worked.

    Sunday, July 13, 2008 5:48 PM


  • Hello Theriotr2,


      In order to recieve the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue" click the Windows tab, click the "Copy" button, then paste the report into a response message in this thread.

    If you do not have access to the Start Button:

    1) Login to Vista and Click the option that brings up Internet Explorer.

    2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    3) A window will come up asking if you want to Run or Save, Select Run

    4) When the program runs, Click the Continue button, then click the Copy button.

    5) Return to this thread by Typing: http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=3610117&SiteID=25 into the browser address bar.

    6) In a reply post, Paste the Diagnostic Report.

    Thank you,

    Darin Smith

    WGA Forum Manager


    Thursday, July 17, 2008 9:09 PM