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OCS 2007 User's Presence Unknowne (even when they are logged in) RRS feed

  • Question

  • Hi,

     

    Now after deploying the OCS 2007 (According to the Documentation) i created few users and tested the communication among them and i was succesful.

    But the next day when i created addational users they are not able to add each other in their contact list as they can search them but their ststus shows is Presence Unknowne, even whaen they are online.

     

    Can any body tell me what is the presence Unknowne.

     

    Can any body tell me what i have to do to make these users Available online and make them start their communication with each other.

     

    Active Directory any changes required

    OR

    Micorsoft Office Communicator 2007 Forest Console needs any changes.

    Wednesday, November 26, 2008 11:48 AM

All replies

  • If presence was working and is stopped then it's not an issue with any AD changes. Take a look at all of your OCS services and the event logs as I suspect something many no longer be running.

     

    Can the users still communicate via IM even though the presence is not updating correctly, or are all communications failing?

    Wednesday, November 26, 2008 2:16 PM
    Moderator