cant activate wga kit RRS feed

  • Question

  • hi..


    please help..


    i can not activate my windows xp..  even by phone does not work.. i have changed isp and had a wireless network card installed and removed my old wire network card.. it says i have made too many activations.. please help, i have a self build pc..  no hardware has changed.. just the odd cdrom, hard drive(not c drive) i have the same motherboard,cpu memory, gfx card etc..


    Diagnostic Report (1.7.0012.0):
    WGA Data-->
    Validation Status: Not Activated
    Detailed Status: N/A
    Windows Product Key: *****-*****-KB9YX-FXY8H-FR2JD
    Windows Product Key Hash: z5unSeoM+byBwXSneJsaNlRtcsA=
    Windows Product ID: 76487-084-1862173-22776
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 4dbcbcda-bcaf-4c7d-ba57-6134bf577e1f
    Is Admin: Yes
    AutoDial: Yes
    Registry: 0x0
    WGA Version: Registered,
    Signed By: N/A, hr = 0x80096010
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 1
    File Exists: Yes
    WgaTray.exe Signed By: N/A, hr = 0x800b0100
    WgaLogon.dll Signed By: N/A, hr = 0x800b0100

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered,
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-469-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details:


    what can i do.. thx


    Thursday, March 29, 2007 9:57 PM


  • Hi Rosenrot,


      You should be able to Activate. Try activating by Phone again and listen for an option to talk to a live person, explain your issue and see if they can resolve the problem.


    If they can not, please post again and describe (specificly) how it "does not work".


    Thank you,

    Darin Smith

    WGA Forum Program Manager



    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.



    Thursday, March 29, 2007 11:47 PM