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Trojan.Win32.Agent.azsy RRS feed

  • Question

  • I have this Trojan.Win32.Agent.azsy on my computer and OneCare Icon is on green status, how may I delete this program?
    Saturday, May 2, 2009 1:43 PM

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  • I have this Trojan.Win32.Agent.azsy on my computer and OneCare Icon is on green status, how may I delete this program?

    Is there a tool that will directly remove this program?
    • Proposed as answer by NateCollins Thursday, June 18, 2009 3:47 AM
    • Unproposed as answer by JimR1Moderator Thursday, June 18, 2009 4:20 AM
    • Proposed as answer by Coolmama1 Sunday, August 30, 2009 3:36 AM
    Saturday, May 2, 2009 1:53 PM
  • Lance;

    That's not a Microsoft detection: http://www.microsoft.com/security/portal/SearchResults.aspx?query=azsy
    How did you get notified that you have an infection of Trojan.Win32.Agent.azsy?
    Regards, Dave
    • Proposed as answer by Coolmama1 Sunday, August 30, 2009 3:37 AM
    Saturday, May 2, 2009 2:21 PM
  • I saw a program that was able to go through to OneCare, don't know how. It was "Personal Anti-Virus" and it keeps poping out that I have this trojan, I want to delete it manually it showed me so many files to delete and I am not sure if I am doing the right thing, I research it on the net and they have a removal tool for this trojan and hoping if Microsoft has one also, if not how may I go about in deleting this manually?
    Saturday, May 2, 2009 4:29 PM
  • Personal Antivirus is a rogue antivirus program. I suggest contacting support for help with removal. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh
    Saturday, May 2, 2009 4:44 PM
    Moderator
  • "Personal Anti-Virus" is a Rogue security product that's trying to trick you into buying it in order to remove a non-existent infection of Trojan.Win32.Agent.azsy.  The actual infection is "Personal Anti-Virus" itself:
    http://malwarecrawler.com/?p=146

    Please contact support for help with malware One Care is unable to remove. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
    Regards, Dave
    Saturday, May 2, 2009 4:55 PM
  • trojan agent.azsy is a malicious program that installs rogue spywares, heres the manual removal guide to remove trojan.agent.azsy
    http://darfuns.com/trojan-removal/win32-trojan-agent-azsy/
    Saturday, July 11, 2009 7:59 AM
  • We have this same issue:
    I have this Trojan.Win32.Agent.azsy on my computer and OneCare Icon is on yellow status, how may I delete this program?
    But i keep geting this critical warning message. My system is infected with version of Trojan.Win32.Agent.azsy and this other warnig saying : W32.Ackantta.B@mm is a mass-mailing worm that gathers email addresses from the compromised computer and spreads by coping itself to removable drives and shared folders.
    W32.Pavsee.C
    we do have onecare protection we scaned the system completely and the results were that there were no virus's found in my system or in my computer, we do have displayed an icon that reads: "Personal Antivirus" and when we open that icon we have two options: "full computer scan" or "remove threats". "remove threats" takes us to activate the product now. there's an icon saying status : "not actived". its asking me to get license.....if we click it it takes me to a new personal antivirus page displaying:"navigation to the page was canceled". it have a little lock icon and next to it, it has words that read: "secure payments" but we are not able to make a payment we can only click on refresh the page and it takes us to personal antivirus page saying it:
    this program cannot display the webpage

    most likely causes
    you are not connected to the internet
    the website is encountering problems
    there might be a typig error in the address

    it look like you had the same problem as me now can you help me to resolve this issue?i know my computer is not infected because i ran the full computer scan and it told me there was no virus. i really APPRECIATE your time and thaks in advance.
    Sunday, August 9, 2009 10:10 PM
  • One Care support can help you remove the malware. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
    Sunday, August 9, 2009 10:13 PM
    Moderator
  • @JIMR1,
    nice link to microsoft support
    Saturday, September 19, 2009 6:36 AM