Hello,
I have the following problem:
The email created in CRM 3.0 with object containg 'A' (upper case), '0', '1' are created without the token. (CRM:xxxxx).
I understood that this happen because, to make some tries, I changed the default token "CRM" to "A", To "0" and to "1". Then I set agai the token to default "CRM".
The CRM 3.0 knows all my token (to register all future incoming mails) and so when I create an email with subject containing for examples "A", CRM 3.0 thinks the the email I'm creating, already contains the token ("A") and doens't insert it.
My question is : how can I reset the registered token in CRM 3.0 ?
(I already check the new SP3 but it doesn't contains issue about this problem!!!! )
thank you very much
My Server is Small Business 2003 with Exchange Server and CRM 3.0 SP2
