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Microsoft Vista OEM Re-activation Error. RRS feed

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    Hi Guys,

     

    I have read the previous threads on the problem, however, I still can't solve this problem.

    Reinstalled Vista using Ált + F10 method and today, it suddenly stopped working and prompted me to activate Vista.

    I have the product key with me and checked to make sure that it is genuine, however, Vista tells me that it is not.

    I have tried the slui.exe 4 option however no Phone Activation Option is made available for me.

     

     

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Genuine

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-4JJQP-TP64Y-RPFFV

    Windows Product Key Hash: W7I5PeTN2iJuvTTU9QmIXc6iQqY=

    Windows Product ID: 89578-OEM-7332157-00043

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.0.6000.2.00010300.0.0.003

    ID: {B02E9BDC-90B0-4084-A7D2-2261E5B64390}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: Registered, 1.9.42.0

    Signed By: Microsoft

    Product Name: Windows Vista (TM) Home Premium

    Architecture: 0x00000000

    Build lab: 6000.vista_gdr.100218-0019

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 102

    2007 Microsoft Office system - 100 Genuine

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)

    Default Browser: C:\Users\BiLLY\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{B02E9BDC-90B0-4084-A7D2-2261E5B64390}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RPFFV</PKey><PID>89578-OEM-7332157-00043</PID><PIDType>2</PIDType><SID>S-1-5-21-697485972-48384600-2562130196</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.        </Manufacturer><Model>F8SP                </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>301    </Version><SMBIOSVersion major="2" minor="4"/><Date>20080107000000.000000+000</Date></BIOS><HWID>B6323507018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.0.6000.16509

    Name: Windows(TM) Vista, HomePremium edition

    Description: Windows Operating System - Vista, OEM_SLP channel

    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 89578-00146-321-500043-02-2057-6000.0000-1942010

    Installation ID: 094552392644217464600400990444463523105732662995658496

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203

    Use License URL: http://go.microsoft.com/fwlink/?LinkId=57205

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204

    Partial Product Key: RPFFV

    License Status: Initial grace period

    Time remaining: 21349 minute(s) (14 day(s))

     

    Windows Activation Technologies-->

    N/A

     

    HWID Data-->

    HWID Hash Current: PgAAAAEABgABAAEAAgABAAAABAABAAEAeqg+x4imRhQq7wykBJiA6EaDYujSct7W8vTUZ/OLpjpGq6xWRso=

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC A_M_I_ OEMAPIC 

      FACP A_M_I_ OEMFACP 

      HPET A_M_I_ OEMHPET 

      BOOT A_M_I_ OEMBOOT 

      MCFG A_M_I_ OEMMCFG 

      OEMX A_M_I_ OEMXLIC 

      ECDT A_M_I_ OEMECDT 

      OEMB A_M_I_ AMI_OEM 

      ATKG A_M_I_ OEMATKG

      SSDT PmRef CpuPm

     

     

    Monday, July 12, 2010 6:53 PM

Answers

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    Hello enemi,

    Computers, which are built by large manufactures that come with Windows Pre-Installed, come with two (2) Product Keys:

    A)   OEM SLP: This key comes pre-installed in Windows, when it comes from the Factory. This key is geared to work with the OEM Bios Flag found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM SLP key (at the factory) Windows looks at the motherboard and sees the proper OEM Bios Flag (for that Manufacturer and that version of Windows) and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)

     

    B)    COA SLP: This is the Product key that you see on the sticker on the side (or bottom) of your computer. It is a valid product key, but should only be used in limited situations (such as if the OEM SLP key stops self-activating for whatever reason). The key must be activated by Phone. (Note: All manufacturers that use the OEM SLP system are required by contract to include a Certificate of Authenticity (COA) sticker, that has a COA SLP key, on the computer)

     

       Your Windows is using an OEM SLP key, but (for whatever reason) cannot see the OEM Bios Flag in the computer’s motherboard and is unable to Self-Activate.

      To fix the issue, you will need to change out the OEM SLP key with the COA SLP key.  The normal way to do this is to click the ‘Start’ button, right-click ‘Computer’, select ‘Properties’ and then click ‘Change Product Key’ (located in the lower right-hand side of the window). Enter the COA SLP key and follow the instructions in the Change Product Key Wizard.

     

    Alternate steps to change the product key

     

    1)    Click the Start button

    2)    Type: slui.exe 3 and hit the Enter key

    3)    Type in the Product key from the sticker on your computer

    4)    Click the Next button.

    5)    You will be asked if want to Activate, click ok

    6)    It will attempt to Activate by the internet and will return an Invalid Key error (this is ok, continue to step 7)

    7)    Click the Start button

    8)    Type: slui.exe 4 and hit the Enter key

    9)    Select your location in the drop down menu and click the Next button

    10) The next screen provides the number to call to Activate by Phone

     

    NOTE: when you call that number, you will first hear an Automated Voice. If the Automated Voice gives you an option to talk to a Live Activation Rep., select that option. If not, do not enter any numbers. This should force the Automated Voice to transfer you to a Live Activation Rep. Trying to Activate thru the Automated Voice will not work, in your case; only thru the Live Activation Rep. will your Activation be successful.

    Darin MS
    Monday, July 12, 2010 9:23 PM

All replies

  • Question
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    Hi Guys,

     

    I have read the previous threads on the problem, however, I still can't solve this problem.

    Reinstalled Vista using Ált + F10 method and today, it suddenly stopped working and prompted me to activate Vista.

    I have the product key with me and checked to make sure that it is genuine, however, Vista tells me that it is not.

    I have tried the slui.exe 4 option however no Phone Activation Option is made available for me.

     

     

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Genuine

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-4JJQP-TP64Y-RPFFV

    Windows Product Key Hash: W7I5PeTN2iJuvTTU9QmIXc6iQqY=

    Windows Product ID: 89578-OEM-7332157-00043

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    It looks as if at some stage you may have updated the BIOS? If so, the new version doesn't have the bits necessary to self-activate the Windows installation. If not, then for some reason Windows can't talk to the BIOS to do the job.
    You need to activate using the Key on the COA Sticker attached to your machine - use the Change Product Key option in the System Properties window.

     
     

    --

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, July 12, 2010 7:47 PM
    Moderator
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    Hi Noel,

      It's not really necessary to ask about them updating a Bios. I've found that it usually just confuses the issue (and sometimes the OP) without providing any value add.  Any answer will not change the recommended resolution to the issue...which is to change the Product key to the CoA SLP key

    Darin MS
    Monday, July 12, 2010 9:22 PM
  • Question
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    Hello enemi,

    Computers, which are built by large manufactures that come with Windows Pre-Installed, come with two (2) Product Keys:

    A)   OEM SLP: This key comes pre-installed in Windows, when it comes from the Factory. This key is geared to work with the OEM Bios Flag found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM SLP key (at the factory) Windows looks at the motherboard and sees the proper OEM Bios Flag (for that Manufacturer and that version of Windows) and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)

     

    B)    COA SLP: This is the Product key that you see on the sticker on the side (or bottom) of your computer. It is a valid product key, but should only be used in limited situations (such as if the OEM SLP key stops self-activating for whatever reason). The key must be activated by Phone. (Note: All manufacturers that use the OEM SLP system are required by contract to include a Certificate of Authenticity (COA) sticker, that has a COA SLP key, on the computer)

     

       Your Windows is using an OEM SLP key, but (for whatever reason) cannot see the OEM Bios Flag in the computer’s motherboard and is unable to Self-Activate.

      To fix the issue, you will need to change out the OEM SLP key with the COA SLP key.  The normal way to do this is to click the ‘Start’ button, right-click ‘Computer’, select ‘Properties’ and then click ‘Change Product Key’ (located in the lower right-hand side of the window). Enter the COA SLP key and follow the instructions in the Change Product Key Wizard.

     

    Alternate steps to change the product key

     

    1)    Click the Start button

    2)    Type: slui.exe 3 and hit the Enter key

    3)    Type in the Product key from the sticker on your computer

    4)    Click the Next button.

    5)    You will be asked if want to Activate, click ok

    6)    It will attempt to Activate by the internet and will return an Invalid Key error (this is ok, continue to step 7)

    7)    Click the Start button

    8)    Type: slui.exe 4 and hit the Enter key

    9)    Select your location in the drop down menu and click the Next button

    10) The next screen provides the number to call to Activate by Phone

     

    NOTE: when you call that number, you will first hear an Automated Voice. If the Automated Voice gives you an option to talk to a Live Activation Rep., select that option. If not, do not enter any numbers. This should force the Automated Voice to transfer you to a Live Activation Rep. Trying to Activate thru the Automated Voice will not work, in your case; only thru the Live Activation Rep. will your Activation be successful.

    Darin MS
    Monday, July 12, 2010 9:23 PM
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    Hi Guys,

     

    Thanks for the prompt reply.

    Just making sure that I am following the correct instructions, the CoA SLP key is the one on the sticker right? (Which is the product key?)

    I lost the sticker that was under my laptop due to constantly moving my laptop from home to the library during University term, however, by using a keyfinder program, I am able to find the product key attached to my computer.

    This is different from the Product ID that is found when I access Start > Computer > System Properties.

    I have tried entering the Product Key using the keyfinder and it still tells me that it is invalid.

    Also just to reinforce, I am not able to receive the option of activating via telephone, as the option does not show up.

     

    Cheers.

    Tuesday, July 13, 2010 4:02 AM
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    I lost the sticker that was under my laptop due to constantly moving my laptop from home to the library during University term, however, by using a keyfinder program, I am able to find the product key attached to my computer.


    Sorry, I may not have explained it clearly.  The Product Key currently in your Windows is called the OEM SLP key.  The CoA SLP key is the one that is located on the sticker on the computer.  These two keys are different. To resolve the issue, you need the CoA SLP key from the sticker.

    If you used a program to find the key currently being used, it will just give you the OEM SLP key.

    If you have lost the CoA SLP stickerthen the only suggestion I can make is to see the support doc KB811224 "How to identify, locate, and replace a product key" at http://support.microsoft.com/kb/811224

    Note: The Product ID is not the same as a Product Key so the Product ID you see under Start > Computer > System Properties will not match either of your Product Keys.

     Thank you,

    Darin MS
    Tuesday, July 13, 2010 7:57 PM