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Cannot Activate Windows 7

Question
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Hi all, just received a new PC from Cyberpower and found out today that my Windows 7 has not been activated. I grabbed the product key from the side of my PC and entered it into the Activate Windows Now tool but the key comes back as "The product key you have entered does not appear to be valid."
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-74XYM-BH4JX-XM76F
Windows Product Key Hash: KeYfcvXg/a1Q01x73+f8IL/JC4Y=
Windows Product ID: 00359-112-0000007-85988
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {8AE4A790-F7A5-47F2-87C1-6C824E7B2642}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.100618-1621
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Edition 2003 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{8AE4A790-F7A5-47F2-87C1-6C824E7B2642}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-XM76F</PKey><PID>00359-112-0000007-85988</PID><PIDType>5</PIDType><SID>S-1-5-21-3123194186-3619307942-157112549</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0903 </Version><SMBIOSVersion major="2" minor="6"/><Date>20100709000000.000000+000</Date></BIOS><HWID>EEBA3607018400FC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>12AE6EC46B0B500</Val><Hash>/anTHbepK1YSuCVGbRj6aikePWs=</Hash><Pid>73931-640-4902051-57485</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00170-112-000000-00-1033-7600.0000-2192009
Installation ID: 009724216361907484092845868700150143011751419300618072
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: XM76F
License Status: Initial grace period
Time remaining: 36900 minute(s) (25 day(s))
Remaining Windows rearm count: 2
Trusted time: 05/02/2011 02:52:51
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 2:5:2011 02:36
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: LAAAAAEAAgABAAEAAAABAAAAAQABAAEA6GHMsnVa2ODmdsRiwJgI5ED/XF0=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 070910 APIC1030
FACP 070910 FACP1030
HPET 070910 OEMHPET
MCFG 070910 OEMMCFG
OEMB 070910 OEMB1030
Any ideas on what the problem may be?
Saturday, February 5, 2011 3:01 AM
Answers
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"Jaxvor" wrote in message news:b9d57b92-1e68-45ac-b8da-e5ce5fa07992...
Hi all, just received a new PC from Cyberpower and found out today that my Windows 7 has not been activated. I grabbed the product key from the side of my PC and entered it into the Activate Windows Now tool but the key comes back as "The product key you have entered does not appear to be valid."
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-74XYM-BH4JX-XM76F
Windows Product Key Hash: KeYfcvXg/a1Q01x73+f8IL/JC4Y=
Windows Product ID: 00359-112-0000007-85988
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010300.0.0.003
Other data-->SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0903 </Version><SMBIOSVersion major="2" minor="6"/><Date>20100709000000.000000+000</Date></BIOS><
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Partial Product Key: XM76F
License Status: Initial grace period
Time remaining: 36900 minute(s) (25 day(s))
Remaining Windows rearm count: 2
Trusted time: 05/02/2011 02:52:51
Any ideas on what the problem may be?
The Key in the report is a Default (Keyless Install) Key - which cannot be activated.I assume that the Key you entered from the sticker is different?Please check that you are entering the right characters - there is no 0 or O, for instance (if it looks like one, it's a Q!) -
use a magnifying glass and a bright light.--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Jaxvor Saturday, February 5, 2011 11:13 AM
Saturday, February 5, 2011 3:54 AMModerator
All replies
-
"Jaxvor" wrote in message news:b9d57b92-1e68-45ac-b8da-e5ce5fa07992...
Hi all, just received a new PC from Cyberpower and found out today that my Windows 7 has not been activated. I grabbed the product key from the side of my PC and entered it into the Activate Windows Now tool but the key comes back as "The product key you have entered does not appear to be valid."
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-74XYM-BH4JX-XM76F
Windows Product Key Hash: KeYfcvXg/a1Q01x73+f8IL/JC4Y=
Windows Product ID: 00359-112-0000007-85988
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010300.0.0.003
Other data-->SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0903 </Version><SMBIOSVersion major="2" minor="6"/><Date>20100709000000.000000+000</Date></BIOS><
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Partial Product Key: XM76F
License Status: Initial grace period
Time remaining: 36900 minute(s) (25 day(s))
Remaining Windows rearm count: 2
Trusted time: 05/02/2011 02:52:51
Any ideas on what the problem may be?
The Key in the report is a Default (Keyless Install) Key - which cannot be activated.I assume that the Key you entered from the sticker is different?Please check that you are entering the right characters - there is no 0 or O, for instance (if it looks like one, it's a Q!) -
use a magnifying glass and a bright light.--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Jaxvor Saturday, February 5, 2011 11:13 AM
Saturday, February 5, 2011 3:54 AMModerator -
Ah, I feel very silly now. One of the characters I thought was an 8 was in a fact a B. I've managed to activate it now.
Saturday, February 5, 2011 11:13 AM -
"Jaxvor" wrote in message news:83a6aa42-12dd-4d77-9523-e2f50b7cebd2...
Ah, I feel very silly now. One of the characters I thought was an 8 was in a fact a B. I've managed to activate it now.
I've lost count of how many times it's happened to me :)(you'd think I'd have learned by now!)Good Luck
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSaturday, February 5, 2011 11:28 AMModerator