locked
Office 2007 not Valid due to repair center not asking for my code RRS feed

  • Question

  • In my case I had a legit Office 2007 insalled..then my hard drive crashed,and because I stuipidly did not back up frequently, I lost all my e-mail folders. When the repair center installed a new HD I told them I had Office 2007 Home and Student, but they installed without using our key...thus the message about invalid copy. I know I have to uninstall and reinstall the valid copy, but, How do I save and reinstall my OE e-mail folders so they show up in the new installation? Please keep it simple as after 10 years I am still a newbie
    Sunday, September 27, 2009 6:10 PM

Answers

  • Hello kaa-san,

    If the shop installed Office H&S 2007, you may be able to change the nongenuine Product Key to your genuine Product Key by following the instructions in this MS KB: http://support.microsoft.com/kb/895456
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Monday, September 28, 2009 7:59 PM
    Monday, September 28, 2009 3:36 AM