Hi,
I am trying to connect the CRM2015 for Outlook plugin to a CRM2015 On-Premise IFD.
Everything works fine in the browser. I can access the organization from both the external and the internal url.
When I run the Configuraton Wizard it recognizes the organization, but when I enter the password I get this error message:
[Window Title]
Microsoft Dynamics CRM
[Content]
Mit dem Microsoft Dynamics CRM-Server kann keine Verbindung hergestellt werden, da Ihre Anmeldeinformationen nicht authentifiziert werden können. Überprüfen Sie die Verbindung, oder wenden Sie sich an den Systemadministrator.
[Expanded Information]
Authentication failed
bei System.Windows.Forms.Control.MarshaledInvoke(Control caller, Delegate method, Object[] args, Boolean synchronous)
bei System.Windows.Forms.Control.Invoke(Delegate method, Object[] args)
bei System.Windows.Forms.Control.Invoke(Delegate method)
bei Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvider`1.RetrieveUserCredentialsAndSignIn(Control parentWindow, Boolean retryOnError, IClientOrganizationContext context)
bei Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvider`1.SignIn(AuthUIMode uiMode, IClientOrganizationContext context, Control parentWindow, Boolean retryOnError)
bei Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.DeploymentInfo`1.LoadOrganizationsInternal(AuthUIMode uiMode, Control parentWindow)
bei Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.DeploymentInfo`1.LoadOrganizations(AuthUIMode uiMode, Control parentWindow, IClientAuthProvider`1 authenticatedProvider)
bei Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.InternalLoadOrganizations(DataCollection`1 orgs, AuthUIMode uiMode, Control parentWindow)
[^] Details [OK]
[Footer]
And this is the relevant part of the configuration wizard log file:
10:46:10| Info| Current UTC date/time from mydomain.LOCAL: 07/03/2015 08:46:10
10:46:10| Info| NetApiStatus for NetApiBufferFree: 0
10:46:10| Info| Client UTC Date/Time: 07/03/2015 08:46:10
10:46:10| Info| Difference (in minutes) between client time and actual time: 0.000266705
10:46:10|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.LocalTimeDiagnostic.ExecuteInternal
10:46:10|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(Environment)
10:46:10|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.RunEnvironmentDiagnostics
10:46:10| Info| Attempting IFD org service connection.
10:46:21| Info| Error connecting to URL: {0} Exception: {1}| https://crm2015.mydomain.com:444/XRMServices/2011/Organization.svc, Microsoft.Crm.CrmException: Authentication failed
bei System.Windows.Forms.Control.MarshaledInvoke(Control caller, Delegate method, Object[] args, Boolean synchronous)
bei System.Windows.Forms.Control.Invoke(Delegate method, Object[] args)
bei System.Windows.Forms.Control.Invoke(Delegate method)
bei Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvider`1.RetrieveUserCredentialsAndSignIn(Control parentWindow, Boolean retryOnError, IClientOrganizationContext context)
bei Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvider`1.SignIn(AuthUIMode uiMode, IClientOrganizationContext context, Control parentWindow, Boolean retryOnError)
bei Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.DeploymentInfo`1.LoadOrganizationsInternal(AuthUIMode uiMode, Control parentWindow)
bei Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.DeploymentInfo`1.LoadOrganizations(AuthUIMode uiMode, Control parentWindow, IClientAuthProvider`1 authenticatedProvider)
bei Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.InternalLoadOrganizations(DataCollection`1 orgs, AuthUIMode uiMode, Control parentWindow)
The CRM server is a new deployment. Everything else seems ok.
The url from the log file (https://crm2015.mydomain.com:444/XRMServices/2011/Organization.svc) works, when I copy it into the browser.
Earlier another url was logged which couldn't be accessed from the browser, but after I followed these instructions:
https://www.interactivewebs.com/blog/index.php/crm-2013/adfsservicestrustmex-returns-503-on-crm-2013-windows-2012-ifd-mex-endpoint-fix/
the previous url could be accessed and the log started showing the Organization.svc-url.
Right now, I am out of ideas. Any help or suggestions would be appreciated.
