validation of vista? RRS feed

  • Question

  • Im having issues with my vista.... when i go online to validate, its fine,

    but then i keep getting random pop ups that tell me i may be a victim of counterfeiting and please validate! its so annoying!

    Also, in the bottom right of my desktop, theres a small text saying my copy is not genuine....


    AND windows module installer keeps failing - i dont even know what that is - but it keeps popping up too!


    And when i validated my microsoft office software it told me i failed, even though i bought it from digital river??


    Any help with these issues please?

    Friday, January 11, 2008 1:07 PM


  • Hello Alayasin,


      First off, to help me diagnose the problem with your Vista, would you download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the Windows tab, click the "Copy" button, then paste the report into a response message in this thread.

    If you do not have access to the Start Button:

    1) Login to Vista and Click the option that brings up Internet Explorer.

    2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    3) A window will come up asking if you want to Run or Save, Select Run

    4) When the program runs, Click the Continue button, then click the Copy button.

    5) Return to this thread by Typing: http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=2667371&SiteID=25 into the browser address bar.

    6) In a reply post, Paste the Diagnostic Report.


    Thank you,

    Darin Smith

    WGA Forum Manager

    Friday, January 11, 2008 10:44 PM