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4 PCs down after last week's refresh c(2.0.2500.22) RRS feed

  • Question

  • Out of 11 PCs in the office, 4 PCs didn't complete the update, and sit there with a red icon.  All the "automatic fix" attempts didn't work.  I decided to uninstall and reinstall.   The install process ended with a message saying that the uninstall failed, but the program is gone from listing in the "Add Remove Program" .

     

    I attempted to install a fresh copy, and the install is failing..

     

    Is there a utility that will clear up all traces of onecare?

    Any ideas what I can do?  McAfee starts looking better everyday..

    Sunday, February 3, 2008 10:38 PM

Answers

  • Download and run the OneCare Cleanup Tool.

     

    You can find this by placing "Can't uninstall Windows Live OneCare" in the Search box on the Instant Help page, after clicking the Launch Instant Help button.

     

    Windows Live OneCare Help Center

     

    OneCareBear

    Monday, February 4, 2008 1:00 AM
    Moderator

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