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won't except renewnal RRS feed

  • Question

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    I have been billed for renew of windows live one care but it still in free trial.  I need fixed or refund.  I think maybe problem because I dump and renew all programing on my computer or there is clash with different old account and password etc.  Basicly I just paid for something that I can't use
    Wednesday, December 3, 2008 5:40 AM

Answers

  • Hello John, after reinstalling One Care you have to activate it. To activate open One Care, select "Subscribe" and when asked for a Live ID enter the Live ID and password used to purchase One Care. Your subscription status will be recognized and One Care will activate.

    Wednesday, December 3, 2008 12:51 PM
    Moderator