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Vista Validation Problem RRS feed

  • Question

  • Hi,

     

    Been running Vista Home Prem for about two weeks with minor problems.  Yesterday I attempted to validate it and received a message that I needed to activate first.  Well, I thought I did that when first installed, but tried again anyway.  When I did, I received a message telling me that it was already activated.

    This morning when I boot up my computer, I see a message that my copy is not genuine.  I also saw a popup that indicated that Aero has been turned off because my copy is not genuine.

     

    Any ideas?

     

    Thanks

    Monday, February 19, 2007 12:17 PM

Answers

  • Hello Seeker2,

    If your System Properties window is showing that you're activated and online validation says you're not, please phone activate by opening a command prompt and typing: slui 4

    Follow the prompts through phone activation (be ready for lots of numbers) and then reboot.

    Once you're done, please revalidate by clicking on "Validate Windows" here: www.microsoft.com/genuine

    Let me know if that works.  Thanks a lot!

    Wednesday, February 21, 2007 2:04 AM

All replies

  • Sorry, here is the report:

     

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Detailed Status: 0x0
    Windows Product Key: *****-*****-CQBY8-MRBFG-GT8R2
    Windows Product Key Hash: G5wdW+sgqpTmL0UX1uAb33NKbnE=
    Windows Product ID: 89578-015-1577001-71257
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: 58ae0bb6-4118-4900-9efe-b04c509a8569
    Is Admin: No
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Registered, 1.6.20.0
    Signed By: Microsoft
    Office Diagnostics: 7E90FEE8-169-80004005_B4D0AA8B-513-80004005_025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>58ae0bb6-4118-4900-9efe-b04c509a8569</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><PKey>*****-*****-*****-*****-GT8R2</PKey><PID>89578-015-1577001-71257</PID><PIDType>5</PIDType><SID>S-1-5-21-2905331526-2199042019-4180886685</SID><SYSTEM><Manufacturer>USTEK COMPUTER INC</Manufacturer><Model>P5W DH Deluxe</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1901   </Version><SMBIOSVersion major="2" minor="4"/><Date>20070124000000.000000+000</Date></BIOS><HWID>8B303507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>NEC   </OEMID><OEMTableID></OEMTableID></OEM></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Standard</Name><Ver>10</Ver><Val>4AC465AD9E8DCFA</Val><Hash>9Lyg3X6xcZzrTHnz1uscPCROKvk=</Hash><Pid>54187-754-2165734-17016</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Monday, February 19, 2007 12:22 PM
  • Hello Seeker2,

    If your System Properties window is showing that you're activated and online validation says you're not, please phone activate by opening a command prompt and typing: slui 4

    Follow the prompts through phone activation (be ready for lots of numbers) and then reboot.

    Once you're done, please revalidate by clicking on "Validate Windows" here: www.microsoft.com/genuine

    Let me know if that works.  Thanks a lot!

    Wednesday, February 21, 2007 2:04 AM
  • Hi and sorry,

    What I did was I reinstalled Vista Home Prem and validated it before introducing any drivers, or software.  That appeared to work and except for having to contact MS by phone due to my copy of Vista having already been in use, it was no real hastle.

    I am curious to know why this happened though.

     

    Anyway, thank you for responding!

    Wednesday, February 21, 2007 1:59 PM