Workflow Process Service Activity

• Question

• 

  

  0

  Sign in to vote

  I've been trying to get a workflow process to work by sending an E-mail out whenever a service activity is created.  So far I'm coming along fine up to a point.  The problem I'm having is including the users (resources) involved in the email so that people are notified through email that they will be unavailible.  I know that they can just look in the service calendar but some contacts included don't have CRM accounts with us.  So how would I go about getting the resources involved in a service activity included in a workflow process.
  
  Thanks,
  
  Chip Anderson
  

  Wednesday, October 24, 2007 7:20 PM