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Workflow Process Service Activity RRS feed

  • Question

  • I've been trying to get a workflow process to work by sending an E-mail out whenever a service activity is created.  So far I'm coming along fine up to a point.  The problem I'm having is including the users (resources) involved in the email so that people are notified through email that they will be unavailible.  I know that they can just look in the service calendar but some contacts included don't have CRM accounts with us.  So how would I go about getting the resources involved in a service activity included in a workflow process.

    Thanks,

    Chip Anderson
    Wednesday, October 24, 2007 7:20 PM

Answers

  • The only way to do this would be to create a workflow .Net assembly to identify the resources and send the email

     

    Wednesday, October 24, 2007 8:09 PM
    Moderator