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PP3 Fails to Install RRS feed

  • Question

  • Hi,

    I previously had the prerelease version of PP3 installed and it was working fine. I uninstalled using the uninstall script as documented in the release notes and rebooted. I then ran windows update and the PP3 install starts and terminates with an error that the update can not be installed. This is after the download, it starts the installation process. I reinstalled the PP3 prerelease and uninstalled again, tried the PP3 update and it failed again. Ideas?
    Wednesday, November 25, 2009 3:03 AM

All replies

  • Hi,
    you should check the event log of the server and the windowsupdate.log file in c:\windows for more details.
    I am not sure, that using a script for uninstall will clean up all stuff successfully, but I never had PP3 prerelease versions on my production systems as update due to localization availibility. Eventuall reinstall the prerelease version and uninstall it via Control Panel.
    Which version does the console show?
    Best greetings from Germany
    Olaf
    Wednesday, November 25, 2009 9:14 AM
    Moderator
  • I forgot all about the uninstall script until you mentioned it.  My PP3 install was successful, but, I used the Remote Desktop Connection and manually uninstalled prerelease PP3. 

    The uninstall script is this:

    @echo off

    echo Uninstalling WHS PP3 beta...
    %SystemRoot%\$NtUninstallKB968349$\spuninst\spuninst.exe /quiet /forcerestart

    echo Restarting, please wait...

    I'd suggest using RDC and verify if KB968349 is really uninstalled.

    Wednesday, November 25, 2009 4:01 PM
  • Hi,

    I uninstalled the prerelease PP3 via add/remove programs, rebooted then tried windows update again - same error message. Here is the windowsupdate log. Any ideas?

    2009-11-25    20:03:24:734    4836    15ec    Misc    ===========  Logging initialized (build: 7.4.7600.226, tz: -0500)  ===========
    2009-11-25    20:03:24:734    4836    15ec    Misc      = Process: C:\Program Files\Internet Explorer\IEXPLORE.EXE
    2009-11-25    20:03:24:734    4836    15ec    Misc      = Module: C:\WINDOWS\system32\wuweb.dll
    2009-11-25    20:03:24:734    4836    15ec    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2009-11-25    20:03:24:828    4836    15ec    Misc     Microsoft signed: Yes
    2009-11-25    20:03:24:921    4836    15ec    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2009-11-25    20:03:24:937    4836    15ec    Misc     Microsoft signed: Yes
    2009-11-25    20:03:25:000    4836    15ec    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
    2009-11-25    20:03:25:000    4836    15ec    Misc     Microsoft signed: Yes
    2009-11-25    20:03:26:000    4836    15ec    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
    2009-11-25    20:03:26:000    4836    15ec    Misc     Microsoft signed: Yes
    2009-11-25    20:03:26:015    4836    15ec    Setup    ***********  Setup: Checking whether self-update is required  ***********
    2009-11-25    20:03:26:015    4836    15ec    Setup      * Inf file: C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
    2009-11-25    20:03:26:140    4836    15ec    Setup    Update NOT required for C:\WINDOWS\system32\cdm.dll: target version = 7.4.7600.226, required version = 7.4.7600.226
    2009-11-25    20:03:26:140    4836    15ec    Setup    Update NOT required for C:\WINDOWS\system32\wuapi.dll: target version = 7.4.7600.226, required version = 7.4.7600.226
    2009-11-25    20:03:26:218    4836    15ec    Setup    Update NOT required for C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.4.7600.226, required version = 7.4.7600.226
    2009-11-25    20:03:26:375    4836    15ec    Setup    Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target version = 7.4.7600.226, required version = 7.4.7600.226
    2009-11-25    20:03:26:484    4836    15ec    Setup    Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.4.7600.226, required version = 7.4.7600.226
    2009-11-25    20:03:26:593    4836    15ec    Setup    Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.4.7600.226, required version = 7.4.7600.226
    2009-11-25    20:03:26:671    4836    15ec    Setup    Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target version = 7.4.7600.226, required version = 7.4.7600.226
    2009-11-25    20:03:26:796    4836    15ec    Setup    Update NOT required for C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.4.7600.226, required version = 7.4.7600.226
    2009-11-25    20:03:26:890    4836    15ec    Setup    Update NOT required for C:\WINDOWS\system32\wucltui.dll: target version = 7.4.7600.226, required version = 7.4.7600.226
    2009-11-25    20:03:26:984    4836    15ec    Setup    Update NOT required for C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.4.7600.226, required version = 7.4.7600.226
    2009-11-25    20:03:26:984    4836    15ec    Setup    Update NOT required for C:\WINDOWS\system32\wups.dll: target version = 7.4.7600.226, required version = 7.4.7600.226
    2009-11-25    20:03:27:093    4836    15ec    Setup    Update NOT required for C:\WINDOWS\system32\wups2.dll: target version = 7.4.7600.226, required version = 7.4.7600.226
    2009-11-25    20:03:27:093    4836    15ec    Setup      * IsUpdateRequired = No
    2009-11-25    20:03:34:765    4836    15ec    Misc    ===========  Logging initialized (build: 7.4.7600.226, tz: -0500)  ===========
    2009-11-25    20:03:34:765    4836    15ec    Misc      = Process: C:\Program Files\Internet Explorer\IEXPLORE.EXE
    2009-11-25    20:03:34:765    4836    15ec    Misc      = Module: C:\WINDOWS\system32\wuapi.dll
    2009-11-25    20:03:34:765    4836    15ec    COMAPI    -------------
    2009-11-25    20:03:34:765    4836    15ec    COMAPI    -- START --  COMAPI: Search [ClientId = WindowsUpdate]
    2009-11-25    20:03:34:765    4836    15ec    COMAPI    ---------
    2009-11-25    20:03:34:781    4836    15ec    COMAPI    <<-- SUBMITTED -- COMAPI: Search [ClientId = WindowsUpdate]
    2009-11-25    20:03:34:781     860    b10    Agent    *************
    2009-11-25    20:03:34:781     860    b10    Agent    ** START **  Agent: Finding updates [CallerId = WindowsUpdate]
    2009-11-25    20:03:34:781     860    b10    Agent    *********
    2009-11-25    20:03:34:781     860    b10    Agent      * Online = Yes; Ignore download priority = No
    2009-11-25    20:03:34:781     860    b10    Agent      * Criteria = "IsInstalled=0 and IsHidden=0"
    2009-11-25    20:03:34:781     860    b10    Agent      * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
    2009-11-25    20:03:34:781     860    b10    Agent      * Search Scope = {Machine}
    2009-11-25    20:03:36:140     860    b10    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2009-11-25    20:03:36:171     860    b10    Misc     Microsoft signed: Yes
    2009-11-25    20:03:36:218     860    b10    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2009-11-25    20:03:36:218     860    b10    Misc     Microsoft signed: Yes
    2009-11-25    20:03:36:234     860    b10    PT    +++++++++++  PT: Synchronizing server updates  +++++++++++
    2009-11-25    20:03:36:250     860    b10    PT      + ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = https://www.update.microsoft.com/v6/ClientWebService/client.asmx
    2009-11-25    20:04:07:031     860    b10    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2009-11-25    20:04:07:031     860    b10    Misc     Microsoft signed: Yes
    2009-11-25    20:04:07:093     860    b10    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2009-11-25    20:04:07:109     860    b10    Misc     Microsoft signed: Yes
    2009-11-25    20:04:07:109     860    b10    PT    +++++++++++  PT: Synchronizing extended update info  +++++++++++
    2009-11-25    20:04:07:109     860    b10    PT      + ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = https://www.update.microsoft.com/v6/ClientWebService/client.asmx
    2009-11-25    20:04:11:500     860    b10    Agent      * Added update {2BA85467-DEAF-44A1-A035-697742EFAB0F}.103 to search result
    2009-11-25    20:04:11:500     860    b10    Agent      * Added update {5B8D1556-388C-466E-8227-80FFA5875572}.100 to search result
    2009-11-25    20:04:11:500     860    b10    Agent      * Added update {B8F88A6A-6F9A-4F2E-A026-BE387E21F522}.101 to search result
    2009-11-25    20:04:11:500     860    b10    Agent      * Added update {63D7F84A-CC30-4641-96B8-5DAEBAB502D4}.100 to search result
    2009-11-25    20:04:11:500     860    b10    Agent      * Added update {BE9407FC-39D1-4D7A-AC1F-FC1545EB1918}.101 to search result
    2009-11-25    20:04:11:500     860    b10    Agent      * Added update {50A0C872-ECD7-4D39-A65E-102FADA44AEF}.100 to search result
    2009-11-25    20:04:11:500     860    b10    Agent      * Found 6 updates and 13 categories in search; evaluated appl. rules of 633 out of 1101 deployed entities
    2009-11-25    20:04:11:562     860    b10    Agent    *********
    2009-11-25    20:04:11:562     860    b10    Agent    **  END  **  Agent: Finding updates [CallerId = WindowsUpdate]
    2009-11-25    20:04:11:562     860    b10    Agent    *************
    2009-11-25    20:04:11:578    4836    1354    COMAPI    >>--  RESUMED  -- COMAPI: Search [ClientId = WindowsUpdate]
    2009-11-25    20:04:11:578    4836    1354    COMAPI      - Updates found = 6
    2009-11-25    20:04:11:578    4836    1354    COMAPI    ---------
    2009-11-25    20:04:11:578    4836    1354    COMAPI    --  END  --  COMAPI: Search [ClientId = WindowsUpdate]
    2009-11-25    20:04:11:578    4836    1354    COMAPI    -------------
    2009-11-25    20:04:11:609    4836    15ec    COMAPI    -------------
    2009-11-25    20:04:11:609    4836    15ec    COMAPI    -- START --  COMAPI: Search [ClientId = WindowsUpdate]
    2009-11-25    20:04:11:609    4836    15ec    COMAPI    ---------
    2009-11-25    20:04:11:609    4836    15ec    COMAPI    <<-- SUBMITTED -- COMAPI: Search [ClientId = WindowsUpdate]
    2009-11-25    20:04:11:609     860    b10    Agent    *************
    2009-11-25    20:04:11:609     860    b10    Agent    ** START **  Agent: Finding updates [CallerId = WindowsUpdate]
    2009-11-25    20:04:11:609     860    b10    Agent    *********
    2009-11-25    20:04:11:609     860    b10    Agent      * Online = No; Ignore download priority = No
    2009-11-25    20:04:11:609     860    b10    Agent      * Criteria = "IsInstalled = 0 and IsHidden = 1"
    2009-11-25    20:04:11:609     860    b10    Agent      * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
    2009-11-25    20:04:11:609     860    b10    Agent      * Search Scope = {Machine}
    2009-11-25    20:04:12:625     860    b10    Agent      * Found 0 updates and 13 categories in search; evaluated appl. rules of 34 out of 1101 deployed entities
    2009-11-25    20:04:12:703     860    b10    Agent    *********
    2009-11-25    20:04:12:703     860    b10    Agent    **  END  **  Agent: Finding updates [CallerId = WindowsUpdate]
    2009-11-25    20:04:12:703     860    b10    Agent    *************
    2009-11-25    20:04:12:703    4836    1354    COMAPI    >>--  RESUMED  -- COMAPI: Search [ClientId = WindowsUpdate]
    2009-11-25    20:04:12:703    4836    1354    COMAPI      - Updates found = 0
    2009-11-25    20:04:12:703    4836    1354    COMAPI    ---------
    2009-11-25    20:04:12:703    4836    1354    COMAPI    --  END  --  COMAPI: Search [ClientId = WindowsUpdate]
    2009-11-25    20:04:12:703    4836    1354    COMAPI    -------------
    2009-11-25    20:04:16:562     860    b10    Report    REPORT EVENT: {C7283DC3-4588-4E55-A216-5242F10B1BB1}    2009-11-25 20:04:11:562-0500    1    147    101    {00000000-0000-0000-0000-000000000000}    0    0    WindowsUpdate    Success    Software Synchronization    Windows Update Client successfully detected 6 updates.
    2009-11-25    20:04:40:453    4716    11b0    Misc    ===========  Logging initialized (build: 7.4.7600.226, tz: -0500)  ===========
    2009-11-25    20:04:40:453    4716    11b0    Misc      = Process: C:\WINDOWS\system32\rundll32.exe
    2009-11-25    20:04:40:453    4716    11b0    Misc      = Module: C:\WINDOWS\system32\wuapi.dll
    2009-11-25    20:04:40:453    4716    11b0    ARP    Connected to update session.
    2009-11-25    20:04:40:453    4716    11b0    ARP    User is allowed to install published content.
    2009-11-25    20:04:40:468    4716    11b0    ARP    Managed service NOT found.
    2009-11-25    20:07:32:984     860    a30    AU    ###########  AU: Uninitializing Automatic Updates  ###########
    2009-11-25    20:07:34:859     860    a30    Service    *********
    2009-11-25    20:07:34:859     860    a30    Service    **  END  **  Service: Service exit [Exit code = 0x240001]
    2009-11-25    20:07:34:859     860    a30    Service    *************
    2009-11-25    20:08:03:609     436    938    Misc    ===========  Logging initialized (build: 7.4.7600.226, tz: -0500)  ===========
    2009-11-25    20:08:03:609     436    938    Misc      = Process: \??\C:\WINDOWS\system32\winlogon.exe
    2009-11-25    20:08:03:609     436    938    Misc      = Module: C:\WINDOWS\system32\wuaueng.dll
    2009-11-25    20:08:03:609     436    938    Shutdwn    FATAL: WUAutoUpdateAtShutdown failed, hr=80240FFF
    2009-11-25    20:10:11:203     852    a18    Misc    ===========  Logging initialized (build: 7.4.7600.226, tz: -0500)  ===========
    2009-11-25    20:10:11:218     852    a18    Misc      = Process: C:\WINDOWS\System32\svchost.exe
    2009-11-25    20:10:11:218     852    a18    Misc      = Module: C:\WINDOWS\system32\wuaueng.dll
    2009-11-25    20:10:11:203     852    a18    Service    *************
    2009-11-25    20:10:11:218     852    a18    Service    ** START **  Service: Service startup
    2009-11-25    20:10:11:218     852    a18    Service    *********
    2009-11-25    20:10:11:734     852    a18    Agent      * WU client version 7.4.7600.226
    2009-11-25    20:10:11:765     852    a18    Agent      * Base directory: C:\WINDOWS\SoftwareDistribution
    2009-11-25    20:10:11:859     852    a18    Agent      * Access type: No proxy
    2009-11-25    20:10:11:859     852    a18    Agent      * Network state: Connected
    2009-11-25    20:10:59:984     852    a18    Agent    ***********  Agent: Initializing Windows Update Agent  ***********
    2009-11-25    20:10:59:984     852    a18    Agent    ***********  Agent: Initializing global settings cache  ***********
    2009-11-25    20:10:59:984     852    a18    Agent      * WSUS server: <NULL>
    2009-11-25    20:10:59:984     852    a18    Agent      * WSUS status server: <NULL>
    2009-11-25    20:10:59:984     852    a18    Agent      * Target group: (Unassigned Computers)
    2009-11-25    20:10:59:984     852    a18    Agent      * Windows Update access disabled: No
    2009-11-25    20:11:00:015     852    a18    DnldMgr    Download manager restoring 0 downloads
    2009-11-25    20:11:00:171     852    a18    AU    ###########  AU: Initializing Automatic Updates  ###########
    2009-11-25    20:11:00:171     852    a18    AU    AU setting next sqm report timeout to 2009-11-26 01:11:00
    2009-11-25    20:11:00:171     852    a18    AU      # AU disabled through User preference
    2009-11-25    20:11:00:171     852    a18    AU    Initializing featured updates
    2009-11-25    20:11:00:203     852    a18    AU    Found 0 cached featured updates
    2009-11-25    20:11:00:203     852    a18    AU    AU finished delayed initialization
    2009-11-25    20:11:01:375     852    a18    Report    ***********  Report: Initializing static reporting data  ***********
    2009-11-25    20:11:01:375     852    a18    Report      * OS Version = 5.2.3790.2.0.229681
    2009-11-25    20:11:01:406     852    a18    Report      * Computer Brand = ECS
    2009-11-25    20:11:01:406     852    a18    Report      * Computer Model = G31T-M
    2009-11-25    20:11:01:406     852    a18    Report      * Bios Revision = 080014
    2009-11-25    20:11:01:406     852    a18    Report      * Bios Name = Default System BIOS
    2009-11-25    20:11:01:406     852    a18    Report      * Bios Release Date = 2008-02-20T00:00:00
    2009-11-25    20:11:01:406     852    a18    Report      * Locale ID = 1033
    2009-11-25    20:13:37:468    5788    16d8    Misc    ===========  Logging initialized (build: 7.4.7600.226, tz: -0500)  ===========
    2009-11-25    20:13:37:468    5788    16d8    Misc      = Process: C:\Program Files\Internet Explorer\IEXPLORE.EXE
    2009-11-25    20:13:37:468    5788    16d8    Misc      = Module: C:\WINDOWS\system32\wuweb.dll
    2009-11-25    20:13:37:468    5788    16d8    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2009-11-25    20:13:37:531    5788    16d8    Misc     Microsoft signed: Yes
    2009-11-25    20:13:37:671    5788    16d8    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2009-11-25    20:13:37:671    5788    16d8    Misc     Microsoft signed: Yes
    2009-11-25    20:13:37:687    5788    16d8    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
    2009-11-25    20:13:37:703    5788    16d8    Misc     Microsoft signed: Yes
    2009-11-25    20:13:37:734    5788    16d8    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
    2009-11-25    20:13:37:750    5788    16d8    Misc     Microsoft signed: Yes
    2009-11-25    20:13:38:171    5788    16d8    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
    2009-11-25    20:13:38:171    5788    16d8    Misc     Microsoft signed: Yes
    2009-11-25    20:13:38:187    5788    16d8    Setup    ***********  Setup: Checking whether self-update is required  ***********
    2009-11-25    20:13:38:187    5788    16d8    Setup      * Inf file: C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
    2009-11-25    20:13:38:203    5788    16d8    Setup    Update NOT required for C:\WINDOWS\system32\cdm.dll: target version = 7.4.7600.226, required version = 7.4.7600.226
    2009-11-25    20:13:38:203    5788    16d8    Setup    Update NOT required for C:\WINDOWS\system32\wuapi.dll: target version = 7.4.7600.226, required version = 7.4.7600.226
    2009-11-25    20:13:38:218    5788    16d8    Setup    Update NOT required for C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.4.7600.226, required version = 7.4.7600.226
    2009-11-25    20:13:38:218    5788    16d8    Setup    Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target version = 7.4.7600.226, required version = 7.4.7600.226
    2009-11-25    20:13:38:218    5788    16d8    Setup    Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.4.7600.226, required version = 7.4.7600.226
    2009-11-25    20:13:38:218    5788    16d8    Setup    Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.4.7600.226, required version = 7.4.7600.226
    2009-11-25    20:13:38:218    5788    16d8    Setup    Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target version = 7.4.7600.226, required version = 7.4.7600.226
    2009-11-25    20:13:38:234    5788    16d8    Setup    Update NOT required for C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.4.7600.226, required version = 7.4.7600.226
    2009-11-25    20:13:38:234    5788    16d8    Setup    Update NOT required for C:\WINDOWS\system32\wucltui.dll: target version = 7.4.7600.226, required version = 7.4.7600.226
    2009-11-25    20:13:38:234    5788    16d8    Setup    Update NOT required for C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.4.7600.226, required version = 7.4.7600.226
    2009-11-25    20:13:38:234    5788    16d8    Setup    Update NOT required for C:\WINDOWS\system32\wups.dll: target version = 7.4.7600.226, required version = 7.4.7600.226
    2009-11-25    20:13:38:234    5788    16d8    Setup    Update NOT required for C:\WINDOWS\system32\wups2.dll: target version = 7.4.7600.226, required version = 7.4.7600.226
    2009-11-25    20:13:38:234    5788    16d8    Setup      * IsUpdateRequired = No
    2009-11-25    20:14:10:250    5788    16d8    Misc    ===========  Logging initialized (build: 7.4.7600.226, tz: -0500)  ===========
    2009-11-25    20:14:10:250    5788    16d8    Misc      = Process: C:\Program Files\Internet Explorer\IEXPLORE.EXE
    2009-11-25    20:14:10:250    5788    16d8    Misc      = Module: C:\WINDOWS\system32\wuapi.dll
    2009-11-25    20:14:10:250    5788    16d8    COMAPI    -------------
    2009-11-25    20:14:10:250    5788    16d8    COMAPI    -- START --  COMAPI: Search [ClientId = WindowsUpdate]
    2009-11-25    20:14:10:250    5788    16d8    COMAPI    ---------
    2009-11-25    20:14:10:265     852    7b4    Agent    *************
    2009-11-25    20:14:10:265     852    7b4    Agent    ** START **  Agent: Finding updates [CallerId = WindowsUpdate]
    2009-11-25    20:14:10:265     852    7b4    Agent    *********
    2009-11-25    20:14:10:265    5788    16d8    COMAPI    <<-- SUBMITTED -- COMAPI: Search [ClientId = WindowsUpdate]
    2009-11-25    20:14:10:265     852    7b4    Agent      * Online = Yes; Ignore download priority = No
    2009-11-25    20:14:10:265     852    7b4    Agent      * Criteria = "IsInstalled=0 and IsHidden=0"
    2009-11-25    20:14:10:265     852    7b4    Agent      * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
    2009-11-25    20:14:10:265     852    7b4    Agent      * Search Scope = {Machine}
    2009-11-25    20:14:13:343     852    7b4    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2009-11-25    20:14:13:359     852    7b4    Misc     Microsoft signed: Yes
    2009-11-25    20:14:13:421     852    7b4    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2009-11-25    20:14:13:437     852    7b4    Misc     Microsoft signed: Yes
    2009-11-25    20:14:13:437     852    7b4    PT    +++++++++++  PT: Synchronizing server updates  +++++++++++
    2009-11-25    20:14:13:437     852    7b4    PT      + ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = https://www.update.microsoft.com/v6/ClientWebService/client.asmx
    2009-11-25    20:14:17:281     852    7b4    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2009-11-25    20:14:17:281     852    7b4    Misc     Microsoft signed: Yes
    2009-11-25    20:14:17:328     852    7b4    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2009-11-25    20:14:17:328     852    7b4    Misc     Microsoft signed: Yes
    2009-11-25    20:14:17:343     852    7b4    PT    +++++++++++  PT: Synchronizing extended update info  +++++++++++
    2009-11-25    20:14:17:343     852    7b4    PT      + ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = https://www.update.microsoft.com/v6/ClientWebService/client.asmx
    2009-11-25    20:14:19:906     852    7b4    Agent      * Added update {2BA85467-DEAF-44A1-A035-697742EFAB0F}.103 to search result
    2009-11-25    20:14:19:906     852    7b4    Agent      * Added update {5B8D1556-388C-466E-8227-80FFA5875572}.100 to search result
    2009-11-25    20:14:19:906     852    7b4    Agent      * Added update {B8F88A6A-6F9A-4F2E-A026-BE387E21F522}.101 to search result
    2009-11-25    20:14:19:906     852    7b4    Agent      * Added update {63D7F84A-CC30-4641-96B8-5DAEBAB502D4}.100 to search result
    2009-11-25    20:14:19:906     852    7b4    Agent      * Added update {BE9407FC-39D1-4D7A-AC1F-FC1545EB1918}.101 to search result
    2009-11-25    20:14:19:906     852    7b4    Agent      * Added update {50A0C872-ECD7-4D39-A65E-102FADA44AEF}.100 to search result
    2009-11-25    20:14:19:906     852    7b4    Agent      * Found 6 updates and 13 categories in search; evaluated appl. rules of 633 out of 1101 deployed entities
    2009-11-25    20:14:19:953     852    7b4    Agent    *********
    2009-11-25    20:14:19:953     852    7b4    Agent    **  END  **  Agent: Finding updates [CallerId = WindowsUpdate]
    2009-11-25    20:14:19:953     852    7b4    Agent    *************
    2009-11-25    20:14:19:984    5788    16c0    COMAPI    >>--  RESUMED  -- COMAPI: Search [ClientId = WindowsUpdate]
    2009-11-25    20:14:19:984    5788    16c0    COMAPI      - Updates found = 6
    2009-11-25    20:14:19:984    5788    16c0    COMAPI    ---------
    2009-11-25    20:14:19:984    5788    16c0    COMAPI    --  END  --  COMAPI: Search [ClientId = WindowsUpdate]
    2009-11-25    20:14:19:984    5788    16c0    COMAPI    -------------
    2009-11-25    20:14:20:015    5788    16d8    COMAPI    -------------
    2009-11-25    20:14:20:015    5788    16d8    COMAPI    -- START --  COMAPI: Search [ClientId = WindowsUpdate]
    2009-11-25    20:14:20:015    5788    16d8    COMAPI    ---------
    2009-11-25    20:14:20:015     852    7b4    Agent    *************
    2009-11-25    20:14:20:015     852    7b4    Agent    ** START **  Agent: Finding updates [CallerId = WindowsUpdate]
    2009-11-25    20:14:20:015     852    7b4    Agent    *********
    2009-11-25    20:14:20:015     852    7b4    Agent      * Online = No; Ignore download priority = No
    2009-11-25    20:14:20:015     852    7b4    Agent      * Criteria = "IsInstalled = 0 and IsHidden = 1"
    2009-11-25    20:14:20:015     852    7b4    Agent      * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
    2009-11-25    20:14:20:015     852    7b4    Agent      * Search Scope = {Machine}
    2009-11-25    20:14:20:015    5788    16d8    COMAPI    <<-- SUBMITTED -- COMAPI: Search [ClientId = WindowsUpdate]
    2009-11-25    20:14:20:750     852    7b4    Agent      * Found 0 updates and 13 categories in search; evaluated appl. rules of 34 out of 1101 deployed entities
    2009-11-25    20:14:20:843     852    7b4    Agent    *********
    2009-11-25    20:14:20:843     852    7b4    Agent    **  END  **  Agent: Finding updates [CallerId = WindowsUpdate]
    2009-11-25    20:14:20:843     852    7b4    Agent    *************
    2009-11-25    20:14:20:875    5788    16c0    COMAPI    >>--  RESUMED  -- COMAPI: Search [ClientId = WindowsUpdate]
    2009-11-25    20:14:20:875    5788    16c0    COMAPI      - Updates found = 0
    2009-11-25    20:14:20:875    5788    16c0    COMAPI    ---------
    2009-11-25    20:14:20:875    5788    16c0    COMAPI    --  END  --  COMAPI: Search [ClientId = WindowsUpdate]
    2009-11-25    20:14:20:875    5788    16c0    COMAPI    -------------
    2009-11-25    20:14:24:968     852    7b4    Report    REPORT EVENT: {5B03AF95-3CB4-4372-BE27-367FE4B5A4DE}    2009-11-25 20:14:19:953-0500    1    147    101    {00000000-0000-0000-0000-000000000000}    0    0    WindowsUpdate    Success    Software Synchronization    Windows Update Client successfully detected 6 updates.
    2009-11-25    20:14:51:468    5788    16d8    COMAPI    -------------
    2009-11-25    20:14:51:468    5788    16d8    COMAPI    -- START --  COMAPI: Install [ClientId = WindowsUpdate]
    2009-11-25    20:14:51:468    5788    16d8    COMAPI    ---------
    2009-11-25    20:14:51:468    5788    16d8    COMAPI      - Allow source prompts: Yes; Forced: No; Force quiet: No
    2009-11-25    20:14:51:468    5788    16d8    COMAPI      - Updates in request: 1
    2009-11-25    20:14:51:468    5788    16d8    COMAPI      - ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
    2009-11-25    20:14:51:484    5788    16d8    COMAPI      - Updates to install = 1
    2009-11-25    20:14:51:484    5788    16d8    COMAPI    <<-- SUBMITTED -- COMAPI: Install [ClientId = WindowsUpdate]
    2009-11-25    20:14:51:484     852    384    Agent    *************
    2009-11-25    20:14:51:484     852    384    Agent    ** START **  Agent: Installing updates [CallerId = WindowsUpdate]
    2009-11-25    20:14:51:484     852    384    Agent    *********
    2009-11-25    20:14:51:484     852    384    Agent      * Updates to install = 1
    2009-11-25    20:14:51:484     852    384    Agent      *   Title = Windows Home Server Power Pack 3 (KB968349)
    2009-11-25    20:14:51:484     852    384    Agent      *   UpdateId = {50A0C872-ECD7-4D39-A65E-102FADA44AEF}.100
    2009-11-25    20:14:51:484     852    384    Agent      *     Bundles 5 updates:
    2009-11-25    20:14:51:484     852    384    Agent      *       {C8F67F2C-4782-40DC-A001-E364D990ABB4}.101
    2009-11-25    20:14:51:484     852    384    Agent      *       {7CEF37B6-8C8C-4762-9A10-BA41ED190385}.101
    2009-11-25    20:14:51:484     852    384    Agent      *       {433862E3-00B1-40A1-8849-7E02861EFB9F}.100
    2009-11-25    20:14:51:484     852    384    Agent      *       {605ECC67-5BC9-4C22-8298-036272418F2C}.100
    2009-11-25    20:14:51:484     852    384    Agent      *       {D30CA25E-0974-43A9-840E-3BE14BBF7007}.100
    2009-11-25    20:14:51:515     852    384    Agent    WARNING: LoadLibrary failed for srclient.dll with hr:8007007e
    2009-11-25    20:14:51:515     852    384    Handler    Attempting to create remote handler process as MEDIASERVER\Administrator in session 1
    2009-11-25    20:14:51:718     852    384    DnldMgr    Preparing update for install, updateId = {7CEF37B6-8C8C-4762-9A10-BA41ED190385}.101.
    2009-11-25    20:14:52:218    1904    3bc    Misc    ===========  Logging initialized (build: 7.4.7600.226, tz: -0500)  ===========
    2009-11-25    20:14:52:218    1904    3bc    Misc      = Process: C:\WINDOWS\system32\wuauclt.exe
    2009-11-25    20:14:52:218    1904    3bc    Misc      = Module: C:\WINDOWS\system32\wuaueng.dll
    2009-11-25    20:14:52:218    1904    3bc    Handler    :::::::::::::
    2009-11-25    20:14:52:218    1904    3bc    Handler    :: START ::  Handler: Command Line Install
    2009-11-25    20:14:52:218    1904    3bc    Handler    :::::::::
    2009-11-25    20:14:52:218    1904    3bc    Handler      : Updates to install = 1
    2009-11-25    20:15:23:687    1904    3bc    Handler      : WARNING: Command line install completed. Return code = 0x00000643, Result = Failed, Reboot required = false
    2009-11-25    20:15:23:687    1904    3bc    Handler      : WARNING: Exit code = 0x8024200B
    2009-11-25    20:15:23:687    1904    3bc    Handler    :::::::::
    2009-11-25    20:15:23:687    1904    3bc    Handler    ::  END  ::  Handler: Command Line Install
    2009-11-25    20:15:23:687    1904    3bc    Handler    :::::::::::::
    2009-11-25    20:15:23:796     852    384    Agent    *********
    2009-11-25    20:15:23:796     852    384    Agent    **  END  **  Agent: Installing updates [CallerId = WindowsUpdate]
    2009-11-25    20:15:23:796     852    384    Agent    *************
    2009-11-25    20:15:23:796    5788    16f8    COMAPI    >>--  RESUMED  -- COMAPI: Install [ClientId = WindowsUpdate]
    2009-11-25    20:15:23:796    5788    16f8    COMAPI      - Install call complete (succeeded = 0, succeeded with errors = 0, failed = 1, unaccounted = 0)
    2009-11-25    20:15:23:796    5788    16f8    COMAPI      - Reboot required = No
    2009-11-25    20:15:23:796    5788    16f8    COMAPI      - WARNING: Exit code = 0x00000000; Call error code = 0x80240022
    2009-11-25    20:15:23:796    5788    16f8    COMAPI    ---------
    2009-11-25    20:15:23:796    5788    16f8    COMAPI    --  END  --  COMAPI: Install [ClientId = WindowsUpdate]
    2009-11-25    20:15:23:796    5788    16f8    COMAPI    -------------
    2009-11-25    20:15:23:812     852    a18    AU    Can not perform non-interactive scan if AU is interactive-only
    2009-11-25    20:15:28:687     852    7b4    Report    REPORT EVENT: {73720FB8-2F2F-4CC6-9332-E0DAF146E780}    2009-11-25 20:15:23:687-0500    1    182    101    {50A0C872-ECD7-4D39-A65E-102FADA44AEF}    100    80070643    WindowsUpdate    Failure    Content Install    Installation Failure: Windows failed to install the following update with error 0x80070643: Windows Home Server Power Pack 3 (KB968349).
    Thursday, November 26, 2009 1:28 AM
  • Is there also a KB968349.log in the Windows directory?
    How many free disk space is on the C: drive?
    Best greetings from Germany
    Olaf
    Thursday, November 26, 2009 11:53 AM
    Moderator
  • I have the same issue!

    It might relate to Windows Search 4.
    After failing few times (rebooting etc.), I run Windows Update on the remote console. Saw some optional update, picked some incl. Windows Search 4. All updates worked, but not Windows Search 4. Got here the same error message as for PP3.

    So maybe PP3 abort because it can not install WS4 (which is part of the PP3 update)?
    Could you try the same? So at least it would then exclude this as an error.
    Thursday, November 26, 2009 10:16 PM
  • I have the same issue!

    It might relate to Windows Search 4.
    After failing few times (rebooting etc.), I run Windows Update on the remote console. Saw some optional update, picked some incl. Windows Search 4. All updates worked, but not Windows Search 4. Got here the same error message as for PP3.

    So maybe PP3 abort because it can not install WS4 (which is part of the PP3 update)?
    Could you try the same? So at least it would then exclude this as an error.
    You should never install any Software, Optional updates from the server desktop (it's been known to cause issues, not to mention logging into the server desktop for any reason is unsupported).  You should try to uninstall any and all Software, Optional updates you installed, then reboot your server.
    Thursday, November 26, 2009 11:31 PM
    Moderator
  • Found the issue on my side: PP3 could not uninstall Windows Search 3.01. Reason: I have deleted the $Uninstallxxx$ directory in Windows which belongs to Windows Search 3.01. (I do this from time to time to save space as you usually never need them). Searching the web I found this directory for download, restored it again, run PP3 and all worked fine :-)
    Friday, November 27, 2009 7:59 AM
  • Reason: I have deleted the $Uninstallxxx$ directory in Windows which belongs to
    this did hurt me once also - installed a Power Pack Beta, later cleaned up and therefore was unable to uninstall the PP Beta. Had to create a WHS in a virtual machine to get that uninstall folder back.
    Best greetings from Germany
    Olaf
    Friday, November 27, 2009 8:05 AM
    Moderator
  • Hi,

    Thanks for the post - this turned out to be my problem as well. Found the files to fix the problem here http://social.msdn.microsoft.com/Forums/en-US/windowsdesktopsearchhelp/thread/e0e45f67-6da2-44d8-83e7-7c872d2d32f5
    Saturday, November 28, 2009 4:44 PM