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Windows XP Professional SP2 RRS feed

  • Question

  • Okay. I bought a NEW Windows XP Professional SP2. So what is my first step in loading this. I already had (Windows XP Pro SP2) it on my computer, but now I have a OEM. Can I just update or do I have to put the disk into the driver and install it. Please help as I have no clue how to back up files. And I know I have no room to back them up.
    Grandma BB
    Thursday, August 20, 2009 5:50 PM

Answers

  • Hello Grandma BB,

    When you posted your first mgadiag report, this was the Invalid Product Key reported to be installed at the time the report was run:  *****-*****-GQVVC-MKQYG-HP7YB

    Your new report is showing this as the currently installed Blocked Product Key:  *****-*****-YQK9F-7TBB2-XGG88

    It looks like the MS KB http://support.microsoft.com/kb/328874 Method 1 did indeed change the Product Key.  However, it seems to be a case of "out of the frying pan and into the fire" because the Product Key you acquired is a Blocked Volume Licensing Key so it's no better than what you started with! :-(  Windows Product Activation will refuse to complete if you are trying to activate a known blicked Product Key.

    Can you tell us how you acquired the new Product Key?
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, August 21, 2009 12:47 AM

All replies

  • Hello Grandma BB,

    Try running the Product Key Updater Utility:  http://go.microsoft.com/fwlink/?linkid=45668

    Post back to let us know if it worked for you! :-)
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Thursday, August 20, 2009 5:55 PM
  • Hey Dan,

    I ran the product key validation and recvd an error stating " the product key entered is not a valid key for this system. Please check for typing errors and try again".

    Any other ideas for me :)  I'll be waiting

    Thanks
    Grandma BB
    Grandma BB
    Thursday, August 20, 2009 6:27 PM
  • Hello Grandma BB,

    Try method 1 in this MS KB article:  http://support.microsoft.com/kb/328874

    Unfortunately, if this method works, it will confirm my suspicions (created because the PK updater gave you the "not a valid key" error) that you purchased a nongenuine copy of XP Pro.  The method only works when replacing one Volume Licensing Key with another, meaning that your new copy of XP is also a Volume Licensing edition.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Thursday, August 20, 2009 6:46 PM
  • Dan Dan the Windows Man,

    I did as you said and used Method 1. When I restarted my computer I went to Start/Run/%systemroot\system32\oobe\msoobe.exe /a . I automatically rcvd Lets Activate Windows screen. Where do i go from here. Wow this is really stressfull
    Grandma BB
    Thursday, August 20, 2009 7:40 PM
  • Hello Grandma,

    Pick up the steps in the MS KB:

    Reactivate Windows and add new product key
    1. Click Start, and then click Run.
    2. In the Open box, type the following command, and then click OK.
      %systemroot%\system32\oobe\msoobe.exe /a
    3. Click Yes, I want to telephone a customer service representative to activate Windows, and then click Next.
    4. Click Change Product key.
    5. Type the new product key in the New key boxes, and then click Update.

      If you are returned to the previous window, click Remind me later, and then restart the computer.
    6. Repeat steps 1 and 2 to verify that Windows is activated. You receive the following message:
      Windows is already activated. Click OK to exit.
    7. Click OK.


    #5---You use the Product Key that came with the new windows that you purchased.



    Once that's all done, restart again, then run the mgadiag utility http://go.microsoft.com/fwlink/?linkid=52012 and Copy/Paste the report into a response here so we can see what we ended up with.





    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Thursday, August 20, 2009 8:01 PM
  • Sorry, but it continues to go back to the same " Let's activate Window's" page. as far as running mgadiag utility do I just highlight the address you submitted?

    Thanks for all of your help...I don't know what I would do without you

    Grandma BB
    Grandma BB
    Thursday, August 20, 2009 8:27 PM
  • Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Blocked VLK
    Validation Code: 3

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-YQK9F-7TBB2-XGG88
    Windows Product Key Hash: 0Akhbykz4XWrnjHwICntiCNOwZM=
    Windows Product ID: 55274-640-6250431-23182
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {79C7F539-9EA2-4CF2-8461-8952ACA15D07}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-244-800700ea_025D1FF3-258-3_E2AD56EA-765-b036_E2AD56EA-766-0_E2AD56EA-134-80004005
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: Registered, 1.7.111.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-230-1_025D1FF3-238-2_025D1FF3-244-800700ea_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{79C7F539-9EA2-4CF2-8461-8952ACA15D07}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-XGG88</PKey><PID>55274-640-6250431-23182</PID><PIDType>1</PIDType><SID>S-1-5-21-1123561945-1715567821-725345543</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M. by More String</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1011.002</Version><SMBIOSVersion major="2" minor="3"/><Date>20040308000000.000000+000</Date></BIOS><HWID>0C8033E701846062</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57931</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 14D45:GENUINE C&C INC
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     


    Grandma BB
    Thursday, August 20, 2009 8:28 PM
  • Hello Grandma BB,

    When you posted your first mgadiag report, this was the Invalid Product Key reported to be installed at the time the report was run:  *****-*****-GQVVC-MKQYG-HP7YB

    Your new report is showing this as the currently installed Blocked Product Key:  *****-*****-YQK9F-7TBB2-XGG88

    It looks like the MS KB http://support.microsoft.com/kb/328874 Method 1 did indeed change the Product Key.  However, it seems to be a case of "out of the frying pan and into the fire" because the Product Key you acquired is a Blocked Volume Licensing Key so it's no better than what you started with! :-(  Windows Product Activation will refuse to complete if you are trying to activate a known blicked Product Key.

    Can you tell us how you acquired the new Product Key?
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, August 21, 2009 12:47 AM
  • Great :( I purchased this software on Ebay.

    What do you think I should do now? Should I contact the seller or should I contact Microsoft about the invalid sales on ebay? Is there anything else that I can do, that you can think of.
    Thanks again
    Grandma BB
    Grandma BB
    Saturday, August 22, 2009 3:07 PM
  • Hello Grandma BB,

    First contact the Seller directly thru eBay and tell them that the software you purchased turned out to be counterfeit and that you want a full refund, including all of your shipping expenses.

    If they do not cooperate, file a "significantly not as decribed" claim thru eBay and PayPal.

    There is a time limit on filing a claim so find out what that is and make sure you don't run out the clock.

    If you paid thru PayPal with a credit card, quite often the CC company's policies support you if you can't get a refund from the seller or from PayPal.

    It's sad to say, but a big percentage of the software being sold on eBay is counterfeit.  Can you post a link to the auction from which you purchased this second copy of XP?

    It's best to purchase software from a major online retailer which would not deal in suspect software in the first place,  or from a local retailer where you can closely examine the materials before buying them, and can go back and talk to a real person in case there's a problem.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Saturday, August 22, 2009 3:16 PM