Answered by:
SMS Integration with Dyanamics CRM

Question
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Can we do sms integration with crm
Do we have a plugin for it...
I got a plugin from http://www.sms-integration.com/p_86-msdynamics-setup-instructions-sms.html
but sms are not getting fired........
Can u suggest some solution???
I want to send msg from crm to users........
Is it also possible to receive sms from user in dynamics crm??
Saturday, June 19, 2010 2:17 PM
Answers
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Hi Kiran,
I am the product Manager responsible for the development of the Netsize SMS plug-in for Microsoft Dynamics CRM 4.0 .
As Kiran highlighted in his post, did you follow the step by step instructions in the plug-in Administrator guide? If not I suggest you reintegrate the plug-in into Microsft Dynamics and use the login parameters that were sent to you on your hotmail account.
if you need any more specific support could you please send an e-mail with your logs to pluginsupport@netsize.com ?
Thanks!
- Marked as answer by DavidJennawayMVP, Moderator Thursday, July 29, 2010 8:33 PM
Tuesday, July 6, 2010 11:50 AM
All replies
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Hi Kiran N,
you can refer
http://smscrm.codeplex.com/
MahainSaturday, June 19, 2010 3:17 PMModerator -
Hi Mahender Pal,
I took the plugin and workflow from http://smscrm.codeplex.com/
but while saving records in Sms Configuration Entity it gives out the error
field : crm Form
event : on Save
error: object does not support this property or method
Exception while processing a Quick SMS : Cannot initialize plugin parameters : Object reference not
set to an instance of an object
Monday, June 21, 2010 1:56 PM -
Hi,
I have not used this personally, but did you followed the documentation properly ???
"In order to send SMS with the plug-in, a Netsize connectivity account is required. To obtain a free Netsize account including 10 SMS please register and receive your account parameters here:
http://www.netsize.com/Products_Dynamics-Netsize-Business-Applications.htm"
MahainMonday, June 21, 2010 2:10 PMModerator -
Hi Mahain,
I have made an account on the above given http://www.netsize.com/Products_Dynamics-Netsize-Business-Applications.htm"
with id of my hotmail account and they have redirected password on my hotmail.
But when i acces the Sms Configuration Entity it gives out the error and all the entities are not getting displayed. eg - Confirm Password entity is not seen also Password entity is not giving password format..
The error is as follows
field : crm Form
event : on Save
error: object does not support this property or method
Exception while processing a Quick SMS : Cannot initialize plugin parameters : Object reference not
set to an instance of an object
Please help .......
I got a plugin from http://www.sms-integration.com/p_86-msdynamics-setup-instructions-sms.html
but sms are not getting fired........ This is not giving any error
but it says to connect to a gateway which i am not getting
Can u suggest some solution???
Monday, June 21, 2010 2:16 PM -
Hi Kiran,
I will suggest you to go through mPlug-in_-_Microsoft_Dynamics_CRM_SMS_Plug-in_Administrator's_Guide.pdf properly and then follow these steps.
MahainMonday, June 21, 2010 2:44 PMModerator -
Hi Kiran,
I am the product Manager responsible for the development of the Netsize SMS plug-in for Microsoft Dynamics CRM 4.0 .
As Kiran highlighted in his post, did you follow the step by step instructions in the plug-in Administrator guide? If not I suggest you reintegrate the plug-in into Microsft Dynamics and use the login parameters that were sent to you on your hotmail account.
if you need any more specific support could you please send an e-mail with your logs to pluginsupport@netsize.com ?
Thanks!
- Marked as answer by DavidJennawayMVP, Moderator Thursday, July 29, 2010 8:33 PM
Tuesday, July 6, 2010 11:50 AM -
We use Dynamics Objects's free SMS AddOn which integrates with KalaSMS SMS gateway provider.
http://dynamicobjects.net/solutions.html
It works cool. Only problem is the 160 character limit, I didn't find a way a to send longer text in one message. If you want to send Unicode text, you have to make some changes in the AddOn.
features are:
- Send Individual SMS to contacts and leads.
- Send Bulk SMS to dynamic and static marketing lists.
- Send Individual SMS from a CRM 2011 workflow.
- Send Bulk SMS from a CRM 2011 workflow.
Cheers,
Tamas
- Proposed as answer by Maurice Ghosn Tuesday, December 27, 2011 1:29 PM
Thursday, December 1, 2011 4:09 PM -
Thanks Tamas for your referral and for using our SMS solution for CRM 2011.
Note that we will be updating the solution soon to bypass the 160 character limit and to support unicode Text.
Regards,
Managing Director
Dynamic Objects SARL
Maurice GhosnTuesday, December 27, 2011 1:29 PM -
Here is a third party solution forSMS integration with Dynamics CRM:
http://www.auraaddons.com/asms
It supports confirmation of message sends
Incoming SMS
Templates for personalized SMS
Thursday, April 26, 2012 12:27 AM -
Another one is Text Markter It supports almost all the CMSs.Friday, July 13, 2012 7:32 PM