Windows 7 Not Genuine Error RRS feed

  • Question

  • I am getting this error come up on my PC.  A Microsoft Link comes up for me to click on, which takes me to a Microsoft

    link that does not work (nothing comes up).  Please help me with this issue.  Thank you. 

    • Diagnostic Report (1.9.0027.0):
      Windows Validation Data-->

      Validation Code: 50
      Cached Online Validation Code: N/A, hr = 0xc004f012
      Windows Product Key: *****-*****-Y2466-96J44-RHG2C
      Windows Product Key Hash: yw+Tq16OPMEO3e99gTyNH+U0W/Q=
      Windows Product ID: 00371-OEM-9303616-12314
      Windows Product ID Type: 8
      Windows License Type: COA SLP
      Windows OS version: 6.1.7601.2.00010100.1.0.048
      ID: {140CC648-6135-440C-8E25-85987270B0BA}(1)
      Is Admin: Yes
      TestCab: 0x0
      LegitcheckControl ActiveX: N/A, hr = 0x80070002
      Signed By: N/A, hr = 0x80070002
      Product Name: Windows 7 Professional
      Architecture: 0x00000009
      Build lab: 7601.win7sp1_ldr.170307-1800
      TTS Error: 
      Validation Diagnostic: 
      Resolution Status: N/A

      Vista WgaER Data-->
      ThreatID(s): N/A, hr = 0x80070002
      Version: N/A, hr = 0x80070002

      Windows XP Notifications Data-->
      Cached Result: N/A, hr = 0x80070002
      File Exists: No
      Version: N/A, hr = 0x80070002
      WgaTray.exe Signed By: N/A, hr = 0x80070002
      WgaLogon.dll Signed By: N/A, hr = 0x80070002

      OGA Notifications Data-->
      Cached Result: N/A, hr = 0x80070002
      Version: N/A, hr = 0x80070002
      OGAExec.exe Signed By: N/A, hr = 0x80070002
      OGAAddin.dll Signed By: N/A, hr = 0x80070002

      OGA Data-->
      Office Status: 109 N/A
      OGA Version: N/A, 0x80070002
      Signed By: N/A, hr = 0x80070002
      Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

      Browser Data-->
      Proxy settings: N/A
      User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
      Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
      Download signed ActiveX controls: Prompt
      Download unsigned ActiveX controls: Disabled
      Run ActiveX controls and plug-ins: Allowed
      Initialize and script ActiveX controls not marked as safe: Disabled
      Allow scripting of Internet Explorer Webbrowser control: Disabled
      Active scripting: Allowed
      Script ActiveX controls marked as safe for scripting: Allowed

      File Scan Data-->

      Other data-->
      Office Details: <GenuineResults><MachineData><UGUID>{140CC648-6135-440C-8E25-85987270B0BA}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RHG2C</PKey><PID>00371-OEM-9303616-12314</PID><PIDType>8</PIDType><SID>S-1-5-21-2051320432-3398228600-3101476697</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VPCEG32FX</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>R0240Z8</Version><SMBIOSVersion major="2" minor="7"/><Date>20120106000000.000000+000</Date></BIOS><HWID>832C3907018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

      Spsys.log Content: 0x80070002

      Licensing Data-->
      Software licensing service version: 6.1.7601.17514

      Name: Windows(R) 7, Professional edition
      Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
      Activation ID: da22eadd-46dc-4056-a287-f5041c852470
      Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
      Extended PID: 00371-00186-036-112314-02-1033-7601.0000-0852017
      Installation ID: 002965417513574980891273960215377601868824645410654674
      Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
      Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
      Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
      Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
      Partial Product Key: RHG2C
      License Status: Notification
      Notification Reason: 0xC004F009 (grace time expired).
      Remaining Windows rearm count: 3
      Trusted time: 5/7/2017 12:18:28 PM

      Windows Activation Technologies-->
      HrOffline: 0x00000000
      HrOnline: 0xC004C532
      HealthStatus: 0x0000000000000000
      Event Time Stamp: 5:3:2017 12:57
      ActiveX: Registered, Version: 7.1.7600.16395
      Admin Service: Registered, Version: 7.1.7600.16395
      HealthStatus Bitmask Output:

      HWID Data-->

      OEM Activation 1.0 Data-->

      OEM Activation 2.0 Data-->
      BIOS valid for OA 2.0: yes
      Windows marker version: 0x20001
      OEMID and OEMTableID Consistent: yes
      BIOS Information: 
        ACPI Table Name OEMID Value OEMTableID Value
        APIC Sony VAIO
        FACP Sony VAIO
        HPET Sony VAIO
        BOOT Sony VAIO
        MCFG Sony VAIO
        WDAT Sony VAIO
        ASF! Sony VAIO
        SLIC Sony VAIO
        MSDM Sony VAIO
        ASPT Sony VAIO
        SSDT Sony VAIO
        SSDT Sony VAIO

    Sunday, May 7, 2017 5:21 PM


  • There doesn't appear to be anything wrong here, except for the fact that you neglected to activate within the grace period.

    You probably just need to use Operator activation...

    telephone activation (operator calls)

    Click on the Start button

    in the Search box, type

    SLUI   4

    and hit the Enter key

    follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you 

    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, May 10, 2017 11:45 AM