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Replacing hard drive on a laptop RRS feed

  • Question

  • I purchased a Toshiba laptop with XP installed, then upgraded to Vista Home Basic using an upgrade disk. Works fine. Then, my house burned down, destroying the original upgrade DVD. The hard drive is getting full, so I wished to upgrade to a larger hard drive. Purchased a 200GB drive, external enclosure, and DataTransfer software by CMS. I connected the new drive and ran the software, which imaged the existing drive on the new drive. I switched hard drives and the computer booted fine, however Vista shut down Windows because the license had already been used. Seems like there must be a way to do this. Any help?  Thanks.

    Thursday, January 3, 2008 11:10 PM

Answers

  • Hi Dan,

     

      Have you tried Re-activating by Phone? If not, please try the below steps:

     

     

     

    a) If you have access to the Start button: Click the Start button, and type in "slui.exe 4" in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.


    b) If you do not have access to the Start button: Reboot and login to Vista, a dialog window will come up. In that window, click the option "Access computer with reduced functionality". Once you do that, Internet Explorer or Firefox browser will open. In the address bar type "c:\windows\system32\cmd.exe" press enter, a new window will come up, type: slui 4 and hit enterand follow steps to Activate over the Phone.


    NOTE: The key to this process is that you need to talk to a Live Activation Rep! When you first call, you will be interacting with an Automated Voice, either select the option to talk to a Live Rep or if there is no option, do not enter any numbers. This should force the automated voice to tansfer you to a Live Rep.


    Thank you,
    Darin Smith
    WGA Forum Manager

    Thursday, January 3, 2008 11:49 PM

All replies

  • Hi Dan,

     

      Have you tried Re-activating by Phone? If not, please try the below steps:

     

     

     

    a) If you have access to the Start button: Click the Start button, and type in "slui.exe 4" in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.


    b) If you do not have access to the Start button: Reboot and login to Vista, a dialog window will come up. In that window, click the option "Access computer with reduced functionality". Once you do that, Internet Explorer or Firefox browser will open. In the address bar type "c:\windows\system32\cmd.exe" press enter, a new window will come up, type: slui 4 and hit enterand follow steps to Activate over the Phone.


    NOTE: The key to this process is that you need to talk to a Live Activation Rep! When you first call, you will be interacting with an Automated Voice, either select the option to talk to a Live Rep or if there is no option, do not enter any numbers. This should force the automated voice to tansfer you to a Live Rep.


    Thank you,
    Darin Smith
    WGA Forum Manager

    Thursday, January 3, 2008 11:49 PM
  • Darin,

      THanks, I had not tried that and I shall.

    Dan

     

    Sunday, January 6, 2008 7:28 AM