Do we have any idea how many Bridge users there
are?
Some forums have many more posts off- than
on-topic, and it's a real burden for those answerers and mods that take the
trouble to point questioners in the right direction. Having
learnt that there are now 90,000,000 copies of Win7 in circulation, none of
them
with a native e-mail client and most of them in the hands of private users
(see
for example Mary Jo's recent post
quoting the MS CFO), it is reasonable to expect an avalanche of questions
about
the recommended client - Windows Live Mail. Yet there is still no forum for
such
questions, and MSFT mods simply advise enquirers (in my view quite
wrongly) to contact Support, which is probably completely swamped. See
for
example the last page or two of posts in the WLE
vents
forum, where PA Bear is trying very hard to rescue an almost impossible
situation.
It is to my mind extremely pressing to
(a) introduce some portal that all newcomers have to pass through with
clear instructions on where to post. This should include the newsgroups for
products like WLMail
and WLMessenger and others with no forum, and (b) get the WLMail and
Messenger
forums up and running to accommodate all those new Win7 users.
Someone should perhaps check - say for a start in a single
forum like WLEvents - what route new enquirers are taking to arrive there,
and
put up some diversion signs.
Noel
