Cannot open Windows update in Internet Explorer 8 RRS feed

  • Question

  • Hi,

    Computer specs:
    Windows XP sp3, Internet Explorer 8, Kaspersky antivirus for workstations 6
    Lenovo ThinkPad T400

    Internet Explorer 8 cannot open javascript based links on websites and opening Windows Update loads a blank page.

    Have tried:
    Disable and exit Kaspersky antivirus which didn't help any.
    Restoring advanced settings to defaults in Internet Explorer didn't help any.
    Reset Internet Explorer settings including personalized settings didn't help any.
    Uninstall IE8 through add/remove programs and after a reboot installing IE8 through automatic updates.

    Does anyone have any suggestions about what is causing the problem and what needs to be done to fix it?

    Friday, April 1, 2011 9:45 AM


  • Dear Customer,
           I'm sorry you have a wrong place posted. This forum is used to post questions about the Microsoft Fix it Center automated troubleshooting tool. But your issue was not relate it", could you please post your issue to  http://answers.microsoft.com that you can get the right solution soon, thanks for your understanding!

    Please Mark as Answered If this is helpful Or Un-Mark as Answered if it is not helpful.

    Best Regards,
    Yan Jun

    • Marked as answer by Fafafaalex Saturday, April 2, 2011 2:56 AM
    Saturday, April 2, 2011 2:56 AM