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Genuine issue with Vista and MSE RRS feed

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    Error message when installing Microsoft Security Essentials on my Vista Home Prem System:
    "Windows did not pass genuine validation.
    Security Essentials has been disabled.
    To continue using Security Essentials, click resolve and get genuine Windows.

    Below is the copy of the MGA Diagnostic Tool.
    Thank you
    Keith

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-XY9X3-JDXYP-6CJ97
    Windows Product Key Hash: xFQJU8srKsovk6p1Lk1yW93in4E=
    Windows Product ID: 89578-OEM-7332157-00211
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {0DAD0CB8-B9A2-4290-925A-FC177D30CAB7}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.101014-0432
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6001.18000

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: Yes
    Version: 1.9.9.1
    WgaTray.exe Signed By: N/A, hr = 0x800b0100
    WgaLogon.dll Signed By: N/A, hr = 0x800b0100

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0DAD0CB8-B9A2-4290-925A-FC177D30CAB7}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-6CJ97</PKey><PID>89578-OEM-7332157-00211</PID><PIDType>2</PIDType><SID>S-1-5-21-2222403657-1764097268-69969533</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire T690</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>R01-B3</Version><SMBIOSVersion major="2" minor="4"/><Date>20061124000000.000000+000</Date></BIOS><HWID>CA333507018400E6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification><File Name="WgaTray.exe" Version="1.9.9.1"/><File Name="WgaLogon.dll" Version="1.9.9.1"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>257FFC1AF829F30</Val><Hash>wgXCi08VsUlT0faCCo1dCi+y8Bw=</Hash><Pid>81602-920-2545946-68964</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500211-02-1033-6000.0000-1342007
    Installation ID: 254932848175398873977505015525631320611371113594416086
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: 6CJ97
    License Status: Licensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NAAAAAEABAABAAEAAQABAAAAAgABAAEAnJ/G/148mE4CYKp2SOTMuFjj8vSAtL6drFaA1w==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   ACRSYS  ACRPRDCT
      FACP   ACRSYS  ACRPRDCT
      MCFG   ACRSYS  ACRPRDCT
      SLIC   ACRSYS  ACRPRDCT
      SSDT   PmRef  Cpu0Ist
      SSDT   PmRef  Cpu0Ist

     

    Thursday, May 26, 2011 4:40 PM

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    Did as suggested by Noel - no change. Installed SP2 and am currently installing all the associated updates.

    Will update progress as it finishes.

    Keith Goering
    Thursday, June 2, 2011 7:22 PM

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    Hello kgoering,

    I don't see anything obvious in your Diagnostic Report which usually suggests that Vista's Licensing Store (or the data it contains) is messed up in some way.  Try the below steps to recreate the Licensing Store file.

    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc  (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice.
    12) You may be required to enter the Product Key and/or re-Activate. Make sure to use the Product Key that is listed on the sticker located on the side, bottom or (for some laptops) in the battery compartment of the PC. To re-activate, please use the By Phone method.

     

    I also recommend rebooting once you are done with the above, if all has gone well, that should reset Vista and MSE back to a genuine state.

    Thank you,

    Darin MS
    • Proposed as answer by Darin Smith MS Thursday, May 26, 2011 7:07 PM
    • Marked as answer by Darin Smith MS Monday, May 30, 2011 5:53 PM
    • Unmarked as answer by Kgoering Wednesday, June 1, 2011 5:15 PM
    Thursday, May 26, 2011 7:03 PM
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    I completed all of the above - to the letter.

    Problem is the same as before - Windows Vista validated by phone.

    As soon as the system boots up and I log in, when Security essentials comes on - it gives a message that  Windows did not pass genuine validation.

    When I go online to resolve now - the error goes away - it asks to turn on real time protection and the goes back to the previous validation error.

    Keith

    Keith Goering
    Wednesday, June 1, 2011 5:53 PM
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    "Kgoering" wrote in message news:0c161dc9-0fcf-4d2c-8b58-8e6904aae6e4...

    I completed all of the above - to the letter.

    Problem is the same as before - Windows Vista validated by phone.

    As soon as the system boots up and I log in, when Security essentials comes on - it gives a message that  Windows did not pass genuine validation.

    When I go online to resolve now - the error goes away - it asks to turn on real time protection and the goes back to the previous validation error.

    Keith

    Keith Goering

    This sounds more like a problem with MSE than anything else - I suspect that you may have dregs of a previous AV still remaining in your system.
    What AV's have EVER been installed since the last clean system installation?
    You need to run the manufacturer's removal tool for each, and then try uninstalling and reinstalling MSE - see if that helps.
     

    --

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, June 1, 2011 7:00 PM
    Moderator
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    Did as suggested by Noel - no change. Installed SP2 and am currently installing all the associated updates.

    Will update progress as it finishes.

    Keith Goering
    Thursday, June 2, 2011 7:22 PM
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    No further reply from the Original Poster.

    Issue is assumed to be resolved.

    Darin MS
    Wednesday, June 8, 2011 10:10 PM