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Changing Product key wont work RRS feed

  • Question

  • the product key on my computer and the one on the sticker dont match...so i go to run the program for changing my product key and after i tell it to run it displays a message saying "This application must be run on a supported version of the windows XP operating system"  what am i suposed to do now?
    Saturday, August 26, 2006 5:42 PM

Answers

  • Vrentadax,

    We would be able to give you an accurate reply if you were to follow Carey's steps in Downloading and using the Diagnostics tool.

    If you have an OEM/SLP copy of Windows XP, (MCE or Tablet edition usually are) the PK on the COA and in the computer will be different. That is normal.

    Tuesday, August 29, 2006 12:07 PM

All replies

  • Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012 

     2. After running the MGA Diagnostic Tool, click
        on the "Windows" tab and then click on "Copy to Clipboard".

    3. Next, visit the following website and create a post in the
        "WGA Validation Problems" forum and paste the
        results of the WGA Diagnostic Data in a detailed post.
        http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and
        recommend an appropriate solution.

    Saturday, August 26, 2006 7:42 PM
    Moderator
  • Vrentadax,

    The Key Updater does not work on XP Media Center Edition and XP Tablet Edition.

    Sunday, August 27, 2006 3:36 AM
  • So what should i do then...just reinstall windows completly or what?
    Sunday, August 27, 2006 8:59 AM
  • Vrentadax,

    We would be able to give you an accurate reply if you were to follow Carey's steps in Downloading and using the Diagnostics tool.

    If you have an OEM/SLP copy of Windows XP, (MCE or Tablet edition usually are) the PK on the COA and in the computer will be different. That is normal.

    Tuesday, August 29, 2006 12:07 PM