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windows 7 RRS feed

  • Question

  • i bought windows 7 because it was better then my visa i was told..and took everything of my computer its just a black screen..please help me..
    Sunday, September 12, 2010 1:28 AM

Answers

  • Here are the MS isntructions on properly posting a request for help with a diagnostic report. Please create the report, then click EDIT on your first post in this thread and paste the information there.

     

    Diagnostic Report Required to Troubleshoot Issue

    Darin Smith MS<abbr class="affil">MSFT</abbr>Thursday, October 22, 2009 6:52 PM

      In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

     

    If you do not have access to the Start Button:

    1)      Login to Vista and click the option that brings up Internet Explorer.

    2)      Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    3)      A window will come up asking if you want to “Run” or “Save”, Select “Run”.

    4)      When the program runs, click the “Continue” button, then click the “Copy” button.

    5)      Paste Report into your newly created forum thread.

    • Marked as answer by Darin Smith MS Wednesday, September 15, 2010 6:04 PM
    Sunday, September 12, 2010 1:31 PM

All replies

  • Here are the MS isntructions on properly posting a request for help with a diagnostic report. Please create the report, then click EDIT on your first post in this thread and paste the information there.

     

    Diagnostic Report Required to Troubleshoot Issue

    Darin Smith MS<abbr class="affil">MSFT</abbr>Thursday, October 22, 2009 6:52 PM

      In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

     

    If you do not have access to the Start Button:

    1)      Login to Vista and click the option that brings up Internet Explorer.

    2)      Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    3)      A window will come up asking if you want to “Run” or “Save”, Select “Run”.

    4)      When the program runs, click the “Continue” button, then click the “Copy” button.

    5)      Paste Report into your newly created forum thread.

    • Marked as answer by Darin Smith MS Wednesday, September 15, 2010 6:04 PM
    Sunday, September 12, 2010 1:31 PM
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Wednesday, September 15, 2010 6:04 PM